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Jordan S
Do not consider this venue for a wedding
Preston Peak Winery Function Centre的点评
点评：We recently attended a wedding at Preston Peak Winery and, unfortunately, the experience left us really disappointed – particularly for the bride and groom who had put so much effort and money.
I was part of the bridal party, and from the start the venue was impractical and poorly managed. The bridal cottage is tiny – with only five of us in the bridal party, plus the bride’s mum, two makeup artists and a hairdresser, we were stepping over each other all day. The layout is also very awkward: the toilet is in the same room where hair was being done, separated only by a flimsy room divider. If anyone went into the bathroom, you could see them through the mirror reflection while the hairdresser was working – hardly private or comfortable.
On the day, we had to chase staff constantly. We had to call the manager just to get wine delivered to the cottage, and when the buggy was supposed to pick up the bride at 1.30pm, no one arrived. Again, we had to call to remind staff. After the ceremony, no food was delivered to the bridal party during photos. When we asked why, we were told it was because we were in the wine cellar with guests when canapés were served – but in reality, we left for photos after the first round, so we missed out entirely. For such a premium venue, this lack of attention to detail was really disappointing.
Meal service was no better. The lamb I was served was mostly fat, and during speeches/meal service my wine glass was topped up just once. For a venue that sells itself as high-end, the standard of food and service fell far short of expectations.
To top it all off, the bride reached out to Preston Peak via email to share her concerns afterwards, and has never received a response. That lack of acknowledgment is extremely unprofessional.
Preston Peak may look beautiful, but the service, food, and overall experience were simply not worth the price. Very sad for our friends, who deserved so much better on their wedding day.
I was part of the bridal party, and from the start the venue was impractical and poorly managed. The bridal cottage is tiny – with only five of us in the bridal party, plus the bride’s mum, two makeup artists and a hairdresser, we were stepping over each other all day. The layout is also very awkward: the toilet is in the same room where hair was being done, separated only by a flimsy room divider. If anyone went into the bathroom, you could see them through the mirror reflection while the hairdresser was working – hardly private or comfortable.
On the day, we had to chase staff constantly. We had to call the manager just to get wine delivered to the cottage, and when the buggy was supposed to pick up the bride at 1.30pm, no one arrived. Again, we had to call to remind staff. After the ceremony, no food was delivered to the bridal party during photos. When we asked why, we were told it was because we were in the wine cellar with guests when canapés were served – but in reality, we left for photos after the first round, so we missed out entirely. For such a premium venue, this lack of attention to detail was really disappointing.
Meal service was no better. The lamb I was served was mostly fat, and during speeches/meal service my wine glass was topped up just once. For a venue that sells itself as high-end, the standard of food and service fell far short of expectations.
To top it all off, the bride reached out to Preston Peak via email to share her concerns afterwards, and has never received a response. That lack of acknowledgment is extremely unprofessional.
Preston Peak may look beautiful, but the service, food, and overall experience were simply not worth the price. Very sad for our friends, who deserved so much better on their wedding day.
翻译：我们最近参加了在普雷斯顿峰酒庄（Preston Peak Winery）举行的婚礼，不幸的是，这场体验让我们非常失望——尤其是对投入了如此多精力和金钱的新郎新娘来说。
我参加了婚礼，场地从一开始就显得不实用，管理也很糟糕。新娘小屋很小——只有我们五个人，加上新娘的母亲、两位化妆师和一位发型师，我们整天都挤在一起。房间布局也很尴尬：卫生间和做头发的房间在同一个房间里，只隔着一块薄薄的隔板。如果有人进去，发型师工作的时候，你都能透过镜子看到他们——既不私密也不舒适。
婚礼当天，我们不得不不停地催促工作人员。我们不得不打电话给经理，才把酒送到小屋。而当马车应该在下午1点30分接新娘时，却没有人来。我们又不得不打电话提醒工作人员。仪式结束后，拍照期间没有给伴娘们送食物。我们问为什么，他们说是因为上开胃小点的时候我们和宾客们在酒窖里——但实际上，我们第一轮开胃小点之后就去拍照了，所以完全错过了。对于这样一个高端的场地，这种对细节的忽视真是令人失望。
餐饮服务也好不到哪里去。我吃的羊肉大部分都是肥肉，在致辞/用餐期间，我的酒杯里只加了一次酒。对于一个标榜高端的场地来说，食物和服务的标准远远低于预期。
更糟糕的是，新娘事后通过电子邮件联系了普雷斯顿峰，表达了她的担忧，但至今未收到回复。这种缺乏确认的态度极其不专业。
普雷斯顿峰看起来或许很美，但服务、食物和整体体验根本不值这个价。我们的朋友真是太难过了，她们的婚礼当天本应得到更好的待遇。
我参加了婚礼，场地从一开始就显得不实用，管理也很糟糕。新娘小屋很小——只有我们五个人，加上新娘的母亲、两位化妆师和一位发型师，我们整天都挤在一起。房间布局也很尴尬：卫生间和做头发的房间在同一个房间里，只隔着一块薄薄的隔板。如果有人进去，发型师工作的时候，你都能透过镜子看到他们——既不私密也不舒适。
婚礼当天，我们不得不不停地催促工作人员。我们不得不打电话给经理，才把酒送到小屋。而当马车应该在下午1点30分接新娘时，却没有人来。我们又不得不打电话提醒工作人员。仪式结束后，拍照期间没有给伴娘们送食物。我们问为什么，他们说是因为上开胃小点的时候我们和宾客们在酒窖里——但实际上，我们第一轮开胃小点之后就去拍照了，所以完全错过了。对于这样一个高端的场地，这种对细节的忽视真是令人失望。
餐饮服务也好不到哪里去。我吃的羊肉大部分都是肥肉，在致辞/用餐期间，我的酒杯里只加了一次酒。对于一个标榜高端的场地来说，食物和服务的标准远远低于预期。
更糟糕的是，新娘事后通过电子邮件联系了普雷斯顿峰，表达了她的担忧，但至今未收到回复。这种缺乏确认的态度极其不专业。
普雷斯顿峰看起来或许很美，但服务、食物和整体体验根本不值这个价。我们的朋友真是太难过了，她们的婚礼当天本应得到更好的待遇。
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