Refiund was never credited to my visa card, dont use this service
Tropical Tours Shuttles的点评
点评:i booked a shuttle with Tropical and a week before pickup i decided to get a private car as i read there may be several stops that are made on trip to nosara in Costa Rica.
i was emailing iwth one of the Customer service people and was told i would received a refund with a min of 3 weeks. i waited 4 weeks and finaly decided to email the company regarding the refund. i also send a communication request via their website.
Never received a response from either of the messages i sent. So, i am out 113.00 us. so i would never recommend this service to anyone. i guess they think since there are an abundance of tourist who cares if a few dont get their refunds. sketchy company, and their website highlights they are a local family run service, NOT!
翻译:我预订了 Tropical 的班车,在取车前一周,我决定叫一辆私家车,因为我看到前往哥斯达黎加诺萨拉的旅途中可能会有几个站点。
我给一位客服人员发了电子邮件,被告知至少 3 周后可以收到退款。我等了 4 周,最后决定给公司发邮件询问退款事宜。我也通过他们的网站发送了沟通请求。
我发送的两条消息都没有收到回复。所以我损失了 113 美元。所以我永远不会向任何人推荐这项服务。我猜他们认为既然有大量的游客,谁会在乎有几个人拿不到退款。这家公司不靠谱,他们的网站还强调他们是当地家庭经营的服务,事实并非如此!