点评:We decided to book in for the Otter's New Years Eve event at 7pm, as their menu looked quite appealing.
Sadly when making our choice's from the menu we were told that our choice of Salmon and Prawn starter, was no longer the same as they had ran out of Salmon...Crazy and disappointing especially as the menu was only available from 7pm.
Furthermore after finishing our starter our main dish came straight out without any gap in between. I queried this as I wasn't very happy and was told it was ready due to the cooking time. I had no choice to accept it and although it was good I felt we were being pushed along which wasn't what we wanted or what we expected.
Our table waitress was very efficient but I thought the manager, who was very hands on all night could have been more helpful and sympathetic, but he wasn't...
I would still recommend the Otter as the food and venue is good.
Just an unfortunate and disappointing, expensive, experience.
翻译:我们决定预订晚上 7 点的 Otter 新年夜活动,因为他们的菜单看起来非常吸引人。
遗憾的是,当我们从菜单中选择时,他们告诉我们,我们选择的鲑鱼和虾开胃菜已经不再是原来的了,因为他们的鲑鱼已经卖完了……疯狂而令人失望,尤其是菜单只在晚上 7 点供应。
此外,吃完开胃菜后,主菜直接上来了,中间没有任何间隙。我对此提出质疑,因为我不是很满意,他们说由于烹饪时间的原因,主菜已经准备好了。我别无选择,只能接受,虽然这很好,但我觉得我们被催促着,这不是我们想要的或我们所期望的。
我们的餐桌女服务员非常高效,但我认为整个晚上都非常亲力亲为的经理本可以更乐于助人和富有同情心,但他没有……
我仍然会推荐 Otter,因为食物和场地都很好。
只是一次不幸和令人失望的昂贵体验。