点评:I visited with my two sons and found it very difficult to keep track of where they were in the soft play due to the height and design of the structure. At one point I noticed that a much older girl was repeatedly pushing my youngest son - it took me a really long time to work out how to get to him and there were no visible members of staff to ask for assistance. By the time I reached him he was extremely distressed and was holding his head saying it hurt (he is small for his age and quite timid), in the time it took me to calm him down the same girl had repeatedly kicked my older son (who is more robust and confident) so we took the decision to leave immediately. I would have liked to have reported this to staff, if only to have the head injury recorded in an accident book, but could not find anybody to do so.
翻译:我带着两个儿子来这里玩,由于结构的高度和设计,我发现很难知道他们在软体游乐区的位置。有一次,我注意到一个比我大很多的女孩在反复推我的小儿子——我花了很长时间才弄清楚如何接近他,而且没有工作人员可以寻求帮助。当我到达他身边时,他非常痛苦,抱着头说很疼(他比同龄人矮小,而且很胆小),在我安抚他的时候,同一个女孩反复踢我的大儿子(他更强壮,更自信),所以我们决定立即离开。我本来想把这件事报告给工作人员,哪怕只是为了把头部受伤的情况记录在事故记录簿上,但我找不到任何人这么做。