点评:I have had a membership with the Ivy for many many years. I saw Kristy for years and currently am seeing Toby……And consistently the membership cost has gone up without being told but I have considered cost of living etc…… I had my usual charge in December and then an additional $115 charged again at the end of the month. After multiple phone calls ( not returned) I called again and was told my normal 80min massage has been eliminated from the membership and I will now be double charged for the 80min massage. #1….. wouldn’t you call and inform a long time client of this? If I didn’t watch my credit card I’d be paying them without knowing it? ( maybe that is their point) well I did notice!! I have cancelled my membership and will no longer be going to The Ivy.
翻译:我多年来一直是常春藤盟校的会员。我见过克里斯蒂很多年,现在又见到托比……会员费一直在不知不觉中上涨,但我考虑过生活成本等……我在 12 月收取了通常的费用,然后在最后再次收取了 115 美元的额外费用当月的。经过多次电话(未回复)后,我再次打电话,被告知我的正常 80 分钟按摩已从会员资格中取消,现在我将收取 80 分钟按摩的双倍费用。 #1......你不会打电话告诉长期客户这件事吗?如果我不看我的信用卡,我会在不知情的情况下向他们付款吗? (也许这就是他们的观点)我确实注意到了!我已经取消了我的会员资格,并且将不再去 The Ivy。