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Explorer1472546****
Ageist staff and misinformation
Billingham Forum的点评
点评：Today me and a group of friends made our way to splash in Stockton in the hopes to all go swimming. We were told it was closed and the next available session were for adults with babies so they told us to come to the Billingham Forum as they had a "free swim" session at that time. We ran to get the bus and paid to go into the swimming baths area. When we got in the pool, we were met with rude life guards and misinformation. They told us the only thing we could do was do laps. Me and my friends listened and done the laps around the pool like we were told to. We didn't stay for the whole hour we paid for because we felt like we had been lied to about what we could do in the pool by the other members of staff who work for tees active. We were getting changed and once we left we were met with a "manager" who told us to leave even though we already were. This was a disgrace as we were lied to by the other tees active staff and misjudged by the lifeguards with our intentions on what we were doing. There were apparently many complaints about us but what else were we supposed to do when we were promised with a pool that we could easily swim in with no worries. They said no refunds and no apologies. 0 stars if I could give it. Terrible staff. Do NOT come here if you are looking to have a fun time with friends or anyone with people aged 14-17.
翻译：今天，我和一群朋友去了斯托克顿，想去游泳。结果被告知泳池关闭了，下一个开放的时段是成人带婴儿的，所以他们建议我们去比林汉姆论坛（Billingham Forum），因为那里当时有“免费游泳”时段。我们跑去坐公交车，付钱进入泳池区。进了泳池，却遇到了粗鲁的救生员，他们还误导了我们。他们告诉我们唯一能做的就是游几圈。我和朋友们听从了他们的建议，按照要求绕着泳池游了几圈。我们没有游完付费的那个小时，因为我们觉得其他“Tees Active”的员工在泳池里骗了我们。我们当时正在换衣服，一离开泳池就遇到了一位“经理”，他让我们离开，尽管我们已经离开了。这真是太丢脸了，因为我们被其他发球台的工作人员骗了，救生员也误判了我们的意图。显然有很多关于我们的投诉，但既然他们承诺给我们一个可以轻松畅游、无忧无虑的泳池，我们还能怎么办呢？他们说不退款，也不道歉。如果可以的话，我给零星。糟糕的员工。如果你想和朋友或任何14-17岁的人一起玩，千万别来这里。
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