点评:i want to start by saying I'm not well traveled, but I've been to Cuba about 11 times 6 of those times at this resort. This is a 3 star resort with 5 star service. Sure i could find fault in the structures or the flat pillows or complain about the water pressure in the shower. or i could minimize the negative and speak about the positive. this was my first ever solo trip and the staff checked in with me every day. asking me if everything was ok and did i need anything ? I'm not a party girl by any means so i do not always attend the shows or even participate in the games and activities , but i know all of the entertainment staff by name because they are very attentive and inclusive. very approachable and friendly and always willing to lend a hand. The men at the dive team are amazing (again i don't use their services much) but i know them all by name, i have never walked past that area without one of them asking me if everything was alright and did i need anything. the servers in the bars and the buffet and restaurant give 5 star service. of course i have my favorites in all these areas and they know who they are.im not going to name names because i would be afraid of forgetting someone. i have nothing but good things to say about the housekeepers the grounds keepers and the people at the front desk. i was there 1 week in Jan with my family and 2 weeks in April solo. this is also my first ever TripAdvisor review. i hope your stay here was half as good as mine it means you loved it and will continue to come back. oh i cant leave without giving a shout out to the paragliding team who land right on the beach and will drive you up the mountain for lift off, and the most amazing view ever. and last but not least the massage both on and off the resort are professional and courteous and not to mention strong. well im sure you can tell by this review that i will be returning. Enjoy your stay
翻译:首先我想说我没有去过很多地方,但我去过古巴 11 次,其中 6 次是在这个度假村。这是一家提供五星级服务的三星级度假村。当然,我可以在结构或扁平枕头中找到错误,或者抱怨淋浴间的水压。或者我可以尽量减少消极因素并谈论积极因素。这是我第一次独自旅行,工作人员每天都与我联系。问我是否一切都好,我需要什么吗?无论如何我都不是派对女郎,所以我并不总是参加演出,甚至不参加游戏和活动,但我知道所有娱乐工作人员的名字,因为他们非常细心和包容。非常平易近人和友好,总是愿意伸出援手。潜水队的人很棒(同样我不经常使用他们的服务)但我知道他们所有人的名字,我从来没有走过那个区域而没有他们中的一个人问我是否一切都好,我需要什么。酒吧、自助餐厅和餐厅的服务员提供 5 星级服务。当然,我在所有这些领域都有我的最爱,他们知道他们是谁。我不会说出名字,因为我会害怕忘记某人。关于管家、场地管理员和前台人员,我只能说好话。我在 1 月和我的家人在那里呆了 1 周,在 4 月独自呆了 2 周。这也是我第一次在 TripAdvisor 发表评论。我希望您在这里的住宿体验是我的一半,这意味着您喜欢它并且会继续回来。哦,我不能不对降落在海滩上的滑翔伞队大喊一声就离开,他们会带你上山升空,还有有史以来最令人惊叹的景色。最后但并非最不重要的一点是,度假村内外的按摩都很专业,很有礼貌,更不用说强力了。好吧,我确定您可以通过这篇评论告诉我我会回来。入住愉快