下载App
旅行
账户
Trip6390349****
Pretty bad
Paradice Ice Skating Avondale的点评
点评：Most of the staff were lovely, especially as we had to cancel last minute and we were still allowed to use our tickets at a later time - my complaint unfortunately was that we have never been before and most of the staff were really unhelpful, the guy giving out skates was the worst - it was like he was annoyed at having to talk to people, he didn’t help with my skates even after I asked for help and when one of my daughters skates was broken and I asked for another he seemed to get annoyed and stated well I’ll have to see if there’s another pair, like it was our fault. I asked him where the helmets were, he just stared at me, then pointed. The female staff member however that I went and found and asked for help was lovely. Out of the 5 or 6 staff there, only one that was helpful, it dampened the whole experience as we just didn’t know what we were doing. I think this is the issue with NZ though, companies pay terrible wages because the only thing that matters is that they are bringing in their millions, so training staff or the experience of their customers, or even staff is just not important anymore. We are in a terrible economy so any outing is a big deal and when you can’t afford to do it much you hope the experience will be worth the money - this wasn’t.
翻译：大多数工作人员都很可爱，特别是因为我们必须在最后一刻取消，但我们仍然可以在稍后使用我们的票 - 不幸的是，我的抱怨是我们以前从未来过，大多数工作人员都非常冷漠，那个发溜冰鞋的人是最糟糕的 - 就好像他因为不得不与人交谈而感到恼火，即使我请求帮助，他也没有帮我修溜冰鞋，当我女儿的一个溜冰鞋坏了，我要求再来一双时，他似乎很生气，说好吧，我得看看是否还有另一双，好像这是我们的错。我问他头盔在哪里，他只是盯着我看，然后指着。然而，我去找的那位女工作人员很可爱。在那里的五六个员工中，只有一个乐于助人，这破坏了整个体验，因为我们根本不知道自己在做什么。不过，我认为这就是新西兰的问题。公司支付的工资很低，因为他们唯一在乎的是赚几百万，所以培训员工、顾客体验，甚至员工体验都不再重要。我们正处于糟糕的经济形势下，所以任何出游都很重要，当你负担不起太多费用时，你就会希望这次体验物有所值——但这次却并非如此。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
