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Die Bergbahn Kitzbuhel - KitzSki的点评
点评：Maybe it happenned because "KitzSki -- Skiing in Kitzbühel" are getting ready for "the Hahnenkamm Races -- the world's most prestigious FIS Alpine Ski World Cup race in Kitzbühel, Austria, held annually since 1931" next week? And all else is UNimportant compared to that star-studded World event? Or maybe it's because they just generally don't "give a Scheiße" about mountain safety... You decide:
Yesterday, Jan. 14, 2025, turned out to be a perfect skiing day -- a few feet of fresh powder on top of good base, blue sky with a few clouds, short lines, minimal ice, what can go wrong, right? When we ski to the bottom of "G6 Lift" the operator informs the crowd of people that the lift is closed "due to malfunction" and directs everyone in general direction of down and to the left. To those who have never been here, please understand: this place is giant, and we need 3-4 lifts or more to get back to our base at Kitzbühel. The G6 lift operator is a young kid (early 20s?), barely any langage skills other than native German; he appears to have been there alone with no other staff to help him; on repeated questuons with plenty of directional handmovements the answer is repeated "ja, Kitzbühel... Kitzbühel..."
THE DIRECTIONS HE PROVIDED LED TO UNMARKED UNGROOMED OFF-TRAIL FORRESTED TERRAIN. About 20-25 people of varying ages and varying mountain skills ended up spread into a kilometer-long chain looking for the nearest trail down, a nearest lift, or Kitz Ski staff to help. Because of the recent fresh snow, some of us were knee to thigh deep in powder. At this altitude, after every 10-20 yards of walking in snow boots I had to stop to catch my breath. Eventually most of the misdirected group made it to a "black slope" (=highest difficulty slope) with a lift overhead. These were the younger/stronger individuals and better/more experienced skiers. Two of the older skiers (I was one of them) got stuck on the wild forrested traverse, to which the G6 lift staff directed us.
I could not get cell phone service, but (surprisingly) wiFi worked and through a voice app I was able to contact my wife to call for help.
By ~15:30 (3:30 pm) I started getting calls from someone speaking very heavily accented English requesting our "location coordinate." Neither one of us two people left on the mountain knew how to get this info.
The lifts work till 4 (16:00). The sun sets at ~ 5 (16:50). To add insult to injury, because it was getting late, the destination KitzSki lift staff ordered the skiers that managed to get across the traverse off the slope. Again: the individuals ordered to leave were the ones that KNEW that there were still others (us) left on the mountain. They also could point to our location.
It was getting cold. Both of our sets of boots and clothing were soaked by now. Both, the man struggling along with me and I, were hurting, tired, and out of breath by then. Periodically, I started getting frustrating repeat calls from someone-or-other requesting "your location so that we can find you in the mountains." Taking off my gloves, fumbling for cell phone, while thigh-deep in snow and trying to hold on to my skis did not help at all. Eventually (miraculously) I got "second wind", managed to make it to the "black slope," and put up an emergency "X" with my ski's. The man following me was then able to use my footprints as steps into more-or-less packed snow to get out onto the slope as well. By then, I could not feel my toes.
It was probably just dumb luck, but I'd like to think that somehow someone saw my emergency "X" sign and within half-an-hour a buzzing snowCat materialized at the bottom of the slope. Here are the conditions of the slope we found ourselves on: THE SNOWCAT COULD NOT GET UP TO WHERE WE WERE and its driver kept motioning for us to get down. The man with me tried to follow this staff's instructions and ski down, but, after several tumbling falls, screamed in pain and stayed down. In another 10 minutes, another KitzSki staff member appeared at the top. This one was on skis. He helped the downed skier slide on his (the skier's) back all the way down the black trail. I managed to walk down with my skis off.
The conversation at the bottom of the slope went all wrong. I found out that it was "your fault" (our fault) for going into ungroomed off-trail forresred terrain. Neither rescuer was willing to listen that we, along with at least 2 dozen others, were DIRECTED to do so by KitzSki staff (!!) at lift G6. Although the younger rescuer (the one in brown "Ski Patrol" uniform) took both of us to the buttom on his snowmobile, he just laughed at us when we said that we need to go in a completely different direction from where he ended up taking us. The guy actually had the bile to say: "You think this is America? It is not!" Yep. I guess giving stranded skiers a lift to a bus stop was too much of an ask. But he WAS right: I can't think of a similar situation in the U.S. of A., where, after a mishap on a mountain, ski resort staff would leave someone stranded like that, cold, miles from unfamiliar town, dark, no language... The man did say: "Take bus." Oh well, that's why they call it "adventure," I suppose. Eventually we got to a bus stop, in the dark, in soggy cold gear, carrying skis. Other lowly Americans helped us figure out that it's the bus TO Kitzbühel, not away from it. (If you are reading this: THANK YOU GUYS!) The bus we managed to catch took us to the center of Kitzbühel town. The other bus, the one to our hotel, stopped service ~½hr before that, and we ended up slogging home on sore, cold, and blistered feet, in the dark, in soggy cold gear, carrying skis.
Best/worst/funniest/saddest part of this whole experience: before parting, "Rescuer #2" (the older man on the skis) pointed to "Rescuer #1" (the younger man on snowCat) and said "Don't forget to give him a good tip." Literally ! The man said that ! Oh, how I wish I had such testicular fortitude.
So...
Dear KitzSki management and marketing,
Look, I get it: you think of yourselves as "Europeans and-all-that" but, if you despise Americans so much why do you advertise in the U.S. magazines? Be honest. Take out a few small ads saying "Americans, we hate you. Go pound sand !" and save yourselves further advertising expenses. This will also save us, stupid Americans, pain and frustration.
P.S. Both "rescuers" refused to be identified by name, provide contact information for management, or any information on how to file a complaint or request a refund.
Good luck all. Wishing you fresh powder, blue skys, and sunshine.
Yesterday, Jan. 14, 2025, turned out to be a perfect skiing day -- a few feet of fresh powder on top of good base, blue sky with a few clouds, short lines, minimal ice, what can go wrong, right? When we ski to the bottom of "G6 Lift" the operator informs the crowd of people that the lift is closed "due to malfunction" and directs everyone in general direction of down and to the left. To those who have never been here, please understand: this place is giant, and we need 3-4 lifts or more to get back to our base at Kitzbühel. The G6 lift operator is a young kid (early 20s?), barely any langage skills other than native German; he appears to have been there alone with no other staff to help him; on repeated questuons with plenty of directional handmovements the answer is repeated "ja, Kitzbühel... Kitzbühel..."
THE DIRECTIONS HE PROVIDED LED TO UNMARKED UNGROOMED OFF-TRAIL FORRESTED TERRAIN. About 20-25 people of varying ages and varying mountain skills ended up spread into a kilometer-long chain looking for the nearest trail down, a nearest lift, or Kitz Ski staff to help. Because of the recent fresh snow, some of us were knee to thigh deep in powder. At this altitude, after every 10-20 yards of walking in snow boots I had to stop to catch my breath. Eventually most of the misdirected group made it to a "black slope" (=highest difficulty slope) with a lift overhead. These were the younger/stronger individuals and better/more experienced skiers. Two of the older skiers (I was one of them) got stuck on the wild forrested traverse, to which the G6 lift staff directed us.
I could not get cell phone service, but (surprisingly) wiFi worked and through a voice app I was able to contact my wife to call for help.
By ~15:30 (3:30 pm) I started getting calls from someone speaking very heavily accented English requesting our "location coordinate." Neither one of us two people left on the mountain knew how to get this info.
The lifts work till 4 (16:00). The sun sets at ~ 5 (16:50). To add insult to injury, because it was getting late, the destination KitzSki lift staff ordered the skiers that managed to get across the traverse off the slope. Again: the individuals ordered to leave were the ones that KNEW that there were still others (us) left on the mountain. They also could point to our location.
It was getting cold. Both of our sets of boots and clothing were soaked by now. Both, the man struggling along with me and I, were hurting, tired, and out of breath by then. Periodically, I started getting frustrating repeat calls from someone-or-other requesting "your location so that we can find you in the mountains." Taking off my gloves, fumbling for cell phone, while thigh-deep in snow and trying to hold on to my skis did not help at all. Eventually (miraculously) I got "second wind", managed to make it to the "black slope," and put up an emergency "X" with my ski's. The man following me was then able to use my footprints as steps into more-or-less packed snow to get out onto the slope as well. By then, I could not feel my toes.
It was probably just dumb luck, but I'd like to think that somehow someone saw my emergency "X" sign and within half-an-hour a buzzing snowCat materialized at the bottom of the slope. Here are the conditions of the slope we found ourselves on: THE SNOWCAT COULD NOT GET UP TO WHERE WE WERE and its driver kept motioning for us to get down. The man with me tried to follow this staff's instructions and ski down, but, after several tumbling falls, screamed in pain and stayed down. In another 10 minutes, another KitzSki staff member appeared at the top. This one was on skis. He helped the downed skier slide on his (the skier's) back all the way down the black trail. I managed to walk down with my skis off.
The conversation at the bottom of the slope went all wrong. I found out that it was "your fault" (our fault) for going into ungroomed off-trail forresred terrain. Neither rescuer was willing to listen that we, along with at least 2 dozen others, were DIRECTED to do so by KitzSki staff (!!) at lift G6. Although the younger rescuer (the one in brown "Ski Patrol" uniform) took both of us to the buttom on his snowmobile, he just laughed at us when we said that we need to go in a completely different direction from where he ended up taking us. The guy actually had the bile to say: "You think this is America? It is not!" Yep. I guess giving stranded skiers a lift to a bus stop was too much of an ask. But he WAS right: I can't think of a similar situation in the U.S. of A., where, after a mishap on a mountain, ski resort staff would leave someone stranded like that, cold, miles from unfamiliar town, dark, no language... The man did say: "Take bus." Oh well, that's why they call it "adventure," I suppose. Eventually we got to a bus stop, in the dark, in soggy cold gear, carrying skis. Other lowly Americans helped us figure out that it's the bus TO Kitzbühel, not away from it. (If you are reading this: THANK YOU GUYS!) The bus we managed to catch took us to the center of Kitzbühel town. The other bus, the one to our hotel, stopped service ~½hr before that, and we ended up slogging home on sore, cold, and blistered feet, in the dark, in soggy cold gear, carrying skis.
Best/worst/funniest/saddest part of this whole experience: before parting, "Rescuer #2" (the older man on the skis) pointed to "Rescuer #1" (the younger man on snowCat) and said "Don't forget to give him a good tip." Literally ! The man said that ! Oh, how I wish I had such testicular fortitude.
So...
Dear KitzSki management and marketing,
Look, I get it: you think of yourselves as "Europeans and-all-that" but, if you despise Americans so much why do you advertise in the U.S. magazines? Be honest. Take out a few small ads saying "Americans, we hate you. Go pound sand !" and save yourselves further advertising expenses. This will also save us, stupid Americans, pain and frustration.
P.S. Both "rescuers" refused to be identified by name, provide contact information for management, or any information on how to file a complaint or request a refund.
Good luck all. Wishing you fresh powder, blue skys, and sunshine.
翻译：也许是因为“KitzSki——基茨比厄尔滑雪”正在为下周的“Hahnenkamm 比赛——世界上最负盛名的 FIS 高山滑雪世界杯比赛，自 1931 年以来每年在奥地利基茨比厄尔举行”做准备？与这个众星云集的世界盛会相比，其他一切都不重要？或者可能是因为他们通常不“关心”山地安全……你决定：
昨天，2025 年 1 月 14 日，结果是一个完美的滑雪日——良好的基础之上有几英尺厚的新鲜粉雪，蓝天上飘着几朵云，短线，冰很少，有什么会出错的，对吧？当我们滑雪到“G6 升降机”底部时，操作员通知人群升降机“由于故障”已关闭，并指示所有人大致向下和向左行驶。对于那些从未来过这里的人，请理解：这个地方很大，我们需要乘坐 3-4 部或更多的缆车才能回到我们在基茨比厄尔的基地。G6 缆车操作员是个年轻人（20 岁出头？），除了德语之外几乎不懂任何语言；他似乎独自一人在那里，没有其他工作人员帮助他；在反复提问并大量移动方向手势后，答案重复“是的，基茨比厄尔……基茨比厄尔……”
他提供的方向将我们带到了没有标记的未经修整的越野森林地形。大约 20-25 名年龄不同、登山技能各异的人分散成一公里长的链条，寻找最近的下山小径、最近的缆车或 Kitz Ski 工作人员来帮忙。由于最近刚下过雪，我们中的一些人陷入了膝盖到大腿深的雪中。在这个高度，我穿着雪地靴每走 10-20 码就得停下来喘口气。最后，大部分被误导的人都到达了“黑坡”（= 难度最高的坡），上面有缆车。这些人更年轻/更强壮，滑雪技术更好/更有经验。两个年纪大一点的滑雪者（我就是其中之一）被困在了荒野的森林横断面上，G6 缆车的工作人员把我们带到了那里。
我无法使用手机服务，但（令人惊讶的是）无线网络可用，我通过语音应用程序联系到了我的妻子，寻求帮助。
到 15:30（下午 3:30），我开始接到一个口音很重的英语电话，要求我们“位置坐标”。我们两个留在山上的人都不知道如何获取此信息。
缆车工作到 4 点（16:00）。太阳落山的时间大约是 5 点（16:50）。更糟糕的是，由于天色已晚，目的地 KitzSki 缆车的工作人员命令设法穿过横道的滑雪者离开斜坡。再次强调：被命令离开的人知道山上还有其他人（我们）。他们还可以指出我们的位置。
天气越来越冷。我们两人的靴子和衣服都湿透了。和我一起挣扎的那个男人和我当时都感到疼痛、疲惫和气喘吁吁。我开始不时地接到某人的反复来电，要求“告知您的位置，以便我们在山中找到您”。我脱下手套，摸索着找手机，在齐大腿深的雪中试图抓住我的滑雪板，但这些都毫无帮助。最后（奇迹般地）我恢复了“体力”，设法到达了“黑色斜坡”，并用我的滑雪板做了一个紧急“X”。跟着我的那个人也能够利用我的脚印踏上或多或少积满的雪地，爬上斜坡。那时，我已经感觉不到自己的脚趾了。
这可能只是运气不好，但我想有人以某种方式看到了我的紧急“X”标志，半小时内，一辆嗡嗡作响的雪地车出现在斜坡底部。我们所在的斜坡情况如下：雪地车无法到达我们所在的地方，驾驶员一直示意我们下来。和我一起的那个人试图按照工作人员的指示滑雪下来，但在几次跌倒后，他痛苦地尖叫着，留在了地上。又过了 10 分钟，另一名 KitzSki 工作人员出现在山顶。这人穿着滑雪板。他帮助摔倒的滑雪者背着他（滑雪者）沿着黑色的小径滑下。我设法脱下滑雪板走下来。
斜坡底部的对话完全不对劲。我发现这是“你的错”（我们的错），因为我们进入了未经修整的越野森林地带。两位救援人员都不愿意听我们以及至少 20 多人在 G6 号缆车上被 KitzSki 工作人员（！！）指示这样做。虽然年轻的救援人员（穿着棕色“滑雪巡逻”制服的那位）用他的雪地摩托车把我们俩送到了山脚，但当我们说我们需要去与他最终带我们去的方向完全不同的方向时，他只是嘲笑我们。那家伙竟然还胆敢说：“你以为这是美国？不是！”是的。我想把被困的滑雪者送到公交车站的要求太高了。但他是对的：我想不出在美国有类似的情况，在山上发生事故后，滑雪胜地的工作人员会让某人被困在那样的寒冷中，远离陌生的城镇，黑暗，没有语言……那个人确实说过：“坐公共汽车。”哦，好吧，我想这就是他们称之为“冒险”的原因。最后，我们在黑暗中，穿着湿漉漉的防寒装备，拿着滑雪板，到达了一个公共汽车站。其他卑微的美国人帮我们弄清楚这是开往基茨比厄尔的公共汽车，而不是离开基茨比厄尔的公共汽车。（如果您正在阅读这篇文章：谢谢大家！）我们设法赶上的公共汽车把我们带到了基茨比厄尔镇的中心。另一辆开往我们酒店的公共汽车在那之前约半小时停止了服务，我们最终在黑暗中，穿着湿漉漉的防寒装备，拿着滑雪板，脚上酸痛、冰冷、起泡，艰难地走回家。
整个经历中最好/最坏/最有趣/最悲伤的部分：在分手前，“救援者 #2”（滑雪板上的年长男子）指着“救援者 #1”（雪地车上的年轻人）说：“别忘了给他一笔好小费。”真的！那人说了！哦，我多么希望自己有这样的勇气。
所以……
亲爱的 KitzSki 管理层和营销人员，
听着，我明白了：你们认为自己是“欧洲人之类的”，但是，如果你们如此鄙视美国人，为什么还要在美国杂志上做广告呢？说实话。拿出几条小广告说“美国人，我们讨厌你们。去捣沙子！”，省下更多的广告费。这也会让我们这些愚蠢的美国人免于痛苦和沮丧。
附言两位“救援人员”都拒绝透露姓名、提供管理层的联系信息或任何有关如何提出投诉或要求退款的信息。
祝大家好运。祝你们有新鲜的粉雪、蔚蓝的天空和阳光。
昨天，2025 年 1 月 14 日，结果是一个完美的滑雪日——良好的基础之上有几英尺厚的新鲜粉雪，蓝天上飘着几朵云，短线，冰很少，有什么会出错的，对吧？当我们滑雪到“G6 升降机”底部时，操作员通知人群升降机“由于故障”已关闭，并指示所有人大致向下和向左行驶。对于那些从未来过这里的人，请理解：这个地方很大，我们需要乘坐 3-4 部或更多的缆车才能回到我们在基茨比厄尔的基地。G6 缆车操作员是个年轻人（20 岁出头？），除了德语之外几乎不懂任何语言；他似乎独自一人在那里，没有其他工作人员帮助他；在反复提问并大量移动方向手势后，答案重复“是的，基茨比厄尔……基茨比厄尔……”
他提供的方向将我们带到了没有标记的未经修整的越野森林地形。大约 20-25 名年龄不同、登山技能各异的人分散成一公里长的链条，寻找最近的下山小径、最近的缆车或 Kitz Ski 工作人员来帮忙。由于最近刚下过雪，我们中的一些人陷入了膝盖到大腿深的雪中。在这个高度，我穿着雪地靴每走 10-20 码就得停下来喘口气。最后，大部分被误导的人都到达了“黑坡”（= 难度最高的坡），上面有缆车。这些人更年轻/更强壮，滑雪技术更好/更有经验。两个年纪大一点的滑雪者（我就是其中之一）被困在了荒野的森林横断面上，G6 缆车的工作人员把我们带到了那里。
我无法使用手机服务，但（令人惊讶的是）无线网络可用，我通过语音应用程序联系到了我的妻子，寻求帮助。
到 15:30（下午 3:30），我开始接到一个口音很重的英语电话，要求我们“位置坐标”。我们两个留在山上的人都不知道如何获取此信息。
缆车工作到 4 点（16:00）。太阳落山的时间大约是 5 点（16:50）。更糟糕的是，由于天色已晚，目的地 KitzSki 缆车的工作人员命令设法穿过横道的滑雪者离开斜坡。再次强调：被命令离开的人知道山上还有其他人（我们）。他们还可以指出我们的位置。
天气越来越冷。我们两人的靴子和衣服都湿透了。和我一起挣扎的那个男人和我当时都感到疼痛、疲惫和气喘吁吁。我开始不时地接到某人的反复来电，要求“告知您的位置，以便我们在山中找到您”。我脱下手套，摸索着找手机，在齐大腿深的雪中试图抓住我的滑雪板，但这些都毫无帮助。最后（奇迹般地）我恢复了“体力”，设法到达了“黑色斜坡”，并用我的滑雪板做了一个紧急“X”。跟着我的那个人也能够利用我的脚印踏上或多或少积满的雪地，爬上斜坡。那时，我已经感觉不到自己的脚趾了。
这可能只是运气不好，但我想有人以某种方式看到了我的紧急“X”标志，半小时内，一辆嗡嗡作响的雪地车出现在斜坡底部。我们所在的斜坡情况如下：雪地车无法到达我们所在的地方，驾驶员一直示意我们下来。和我一起的那个人试图按照工作人员的指示滑雪下来，但在几次跌倒后，他痛苦地尖叫着，留在了地上。又过了 10 分钟，另一名 KitzSki 工作人员出现在山顶。这人穿着滑雪板。他帮助摔倒的滑雪者背着他（滑雪者）沿着黑色的小径滑下。我设法脱下滑雪板走下来。
斜坡底部的对话完全不对劲。我发现这是“你的错”（我们的错），因为我们进入了未经修整的越野森林地带。两位救援人员都不愿意听我们以及至少 20 多人在 G6 号缆车上被 KitzSki 工作人员（！！）指示这样做。虽然年轻的救援人员（穿着棕色“滑雪巡逻”制服的那位）用他的雪地摩托车把我们俩送到了山脚，但当我们说我们需要去与他最终带我们去的方向完全不同的方向时，他只是嘲笑我们。那家伙竟然还胆敢说：“你以为这是美国？不是！”是的。我想把被困的滑雪者送到公交车站的要求太高了。但他是对的：我想不出在美国有类似的情况，在山上发生事故后，滑雪胜地的工作人员会让某人被困在那样的寒冷中，远离陌生的城镇，黑暗，没有语言……那个人确实说过：“坐公共汽车。”哦，好吧，我想这就是他们称之为“冒险”的原因。最后，我们在黑暗中，穿着湿漉漉的防寒装备，拿着滑雪板，到达了一个公共汽车站。其他卑微的美国人帮我们弄清楚这是开往基茨比厄尔的公共汽车，而不是离开基茨比厄尔的公共汽车。（如果您正在阅读这篇文章：谢谢大家！）我们设法赶上的公共汽车把我们带到了基茨比厄尔镇的中心。另一辆开往我们酒店的公共汽车在那之前约半小时停止了服务，我们最终在黑暗中，穿着湿漉漉的防寒装备，拿着滑雪板，脚上酸痛、冰冷、起泡，艰难地走回家。
整个经历中最好/最坏/最有趣/最悲伤的部分：在分手前，“救援者 #2”（滑雪板上的年长男子）指着“救援者 #1”（雪地车上的年轻人）说：“别忘了给他一笔好小费。”真的！那人说了！哦，我多么希望自己有这样的勇气。
所以……
亲爱的 KitzSki 管理层和营销人员，
听着，我明白了：你们认为自己是“欧洲人之类的”，但是，如果你们如此鄙视美国人，为什么还要在美国杂志上做广告呢？说实话。拿出几条小广告说“美国人，我们讨厌你们。去捣沙子！”，省下更多的广告费。这也会让我们这些愚蠢的美国人免于痛苦和沮丧。
附言两位“救援人员”都拒绝透露姓名、提供管理层的联系信息或任何有关如何提出投诉或要求退款的信息。
祝大家好运。祝你们有新鲜的粉雪、蔚蓝的天空和阳光。
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