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Disappointing Experience with Rocky Mountain Riders
Rocky Mountain Riders的点评
点评：We reserved a two-seat side-by-side and a five-seat side-by-side from Rocky Mountain Riders. After driving over an hour from Banff to Golden, we discovered the two-seater was unavailable due to a damaged wheel from the previous day. The operator offered us a four-seater at a much higher price or a two-seat ATV at the same price. We found these options unacceptable and were frustrated we hadn't been informed beforehand.
When we decided to cancel, the operator called us ridiculous and said we would be charged for the cancellation. He eventually offered the four-seater at the original price of the two-seater but did so with a significant attitude, implying we were being unreasonable. At this point, we no longer wanted to do business with Rocky Mountain Riders and opted to pay $500 for just the five-seater that was not broken and part ways.
After paying the operator accused us of planning to dispute the charge and tried to pressure us into signing the rental contract. In my opinion, the operator was disingenuous in failing to inform us about the broken two-seater and only offering subpar alternatives until we were ready to walk away.
I wanted to share my famlies experience with Rocky Mountain Riders so you can make your own evaluation of this operator when deciding whether or not to do business with them.
When we decided to cancel, the operator called us ridiculous and said we would be charged for the cancellation. He eventually offered the four-seater at the original price of the two-seater but did so with a significant attitude, implying we were being unreasonable. At this point, we no longer wanted to do business with Rocky Mountain Riders and opted to pay $500 for just the five-seater that was not broken and part ways.
After paying the operator accused us of planning to dispute the charge and tried to pressure us into signing the rental contract. In my opinion, the operator was disingenuous in failing to inform us about the broken two-seater and only offering subpar alternatives until we were ready to walk away.
I wanted to share my famlies experience with Rocky Mountain Riders so you can make your own evaluation of this operator when deciding whether or not to do business with them.
翻译：我们从 Rocky Mountain Riders 预订了一辆并排双座车和一辆并排五座车。从班夫开车一个多小时到 Golden 后，我们发现双座车因为前一天车轮损坏而无法使用。运营商向我们提供了一辆价格高得多的四座车或一辆价格相同的双座 ATV。我们发现这些选择无法接受，并且很沮丧，因为我们事先没有得到通知。
当我们决定取消预订时，运营商说我们太荒谬了，并说取消预订会向我们收费。他最终以双座车的原价提供了四座车，但态度很强烈，暗示我们不讲道理。此时，我们不想再与 Rocky Mountain Riders 做生意，选择支付 500 美元只买一辆没有损坏的五座车。
付款后，运营商指责我们计划对收费提出异议，并试图迫使我们签署租赁合同。在我看来，运营商没有告诉我们双座车坏了，只是在我们准备离开之前才提供低于标准的替代方案，这是不诚实的。
我想分享我家人与 Rocky Mountain Riders 的经历，这样你在决定是否与他们做生意时就可以对这个运营商做出自己的评价。
当我们决定取消预订时，运营商说我们太荒谬了，并说取消预订会向我们收费。他最终以双座车的原价提供了四座车，但态度很强烈，暗示我们不讲道理。此时，我们不想再与 Rocky Mountain Riders 做生意，选择支付 500 美元只买一辆没有损坏的五座车。
付款后，运营商指责我们计划对收费提出异议，并试图迫使我们签署租赁合同。在我看来，运营商没有告诉我们双座车坏了，只是在我们准备离开之前才提供低于标准的替代方案，这是不诚实的。
我想分享我家人与 Rocky Mountain Riders 的经历，这样你在决定是否与他们做生意时就可以对这个运营商做出自己的评价。
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