点评:Stunning area peaceful and idealic, however 1st visit we had booked on there booking system and paid. On arrival they did not know we were coming so time wasted standing around. Staff where not overly welcoming left us standing in the yard walking by without uttering a word.
Young lady (Darla I think her name was) eventually got a pony and sandled but did not seem want to do the lesson even asked if he wanted to be lead around for the time. Anyway once she took him to the arena she was friendly and helped him relax. However we did not get the time paid for.
We booked for today and we did arrive late but I had called numerous times to tell them with no answer. When we got there they said I hadn't called and no instructor available which is fair enough but I went to show proof I had been calling.
Would I recommend it not if booking online if anything to go by because I don't think it is checked definitely wasn't on our 2 experiences. They don't seem to know or care about the lessons. They did refund me but I still left with a child with additional needs who missed out on a lesson for 30 mins delay (I don't think there was an instructor for that lesson) needs to run correctly from the office.
翻译:令人惊叹的地方,宁静而理想,但是第一次访问时,我们通过预订系统预订并付款。到达时,他们不知道我们要来,所以浪费了时间站在那里。工作人员不太热情,让我们站在院子里走过,一句话也没说。
年轻女士(我想她的名字是达拉)最终得到了一匹小马,并穿上了凉鞋,但似乎不想上课,甚至问他是否想被牵着走一会儿。无论如何,一旦她把他带到竞技场,她就很友好,帮助他放松。但是我们没有得到时间支付。
我们预订了今天的课程,我们确实迟到了,但我多次打电话告诉他们,他们没有接听。当我们到达那里时,他们说我没有打电话,也没有教练在,这很公平,但我还是去出示我打过电话的证据。
如果有什么可参考的,我不推荐在线预订,因为我认为没有检查,这肯定不是我们 2 次经历的结果。他们似乎不知道或不关心课程。他们确实给我退款了,但我还是带着一个有特殊需要的孩子离开了,他因为迟到了 30 分钟而错过了一节课(我认为那节课没有老师),需要从办公室正确地跑出去。