点评:I'm only giving them one star because of the nail technician Stephanie (who deserves 5 stars). I made an appointment purposely to get three things done at the same time. When I made the appointment I said I needed to leave by a certain time. I was told in order for me to get an appointment where I could get a manicure, pedicure and a facial was to come 4 WEEKS from that day on a Monday at lunch time. When I arrived for my appointment I reiterated that I needed to be out of there by a certain time. The receptionist told me that she would make sure that that would be done then directed me to the lounge. I waited 45 minutes and finally went up to the front desk and asked what was going on with my appointment. It seems they canceled my facial and just put me in with the nail tech. What was supposed to be a day of relaxation and no stress ended up being extremely stressful and frustrating. If it wasn't for the nail tech working behind the scene to move things along, I probably would have just walked out. I will not return and I've asked my kids not to buy me gift certificates for spa on the boulevard in the future.
翻译:我只给他们一颗星,因为美甲师 Stephanie(她值得五颗星)。我特意预约了一次,同时做三件事。预约时,我说我需要在某个时间之前离开。他们告诉我,为了预约到可以做美甲、修脚和面部护理的日期,我必须在 4 周后的周一午餐时间。当我到达预约地点时,我重申我需要在某个时间之前离开。接待员告诉我,她会确保完成这件事,然后把我带到休息室。我等了 45 分钟,最后走到前台,询问我的预约情况。他们似乎取消了我的面部护理,只是让我和美甲师见面。原本应该是放松、没有压力的一天,结果却变得非常紧张和沮丧。如果不是美甲师在幕后推动事情进展,我可能就会直接走开。我不会再来了,我已经要求我的孩子以后不要再给我买大道水疗中心的礼券了。