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Pitch & Putt course in poor condition overall
Vale De Milho Golf Club的点评
点评：Rarely will I write a negative review. I always give the owner / manager the opportunity to respond, which I did. Firstly, this is a pitch and putt course, not a par 3 course, as the owner stated to me. It’s going though a stage of upgrading which is needed. The greens are simply not green standard, more like teeing off areas. I played 2 holes and asked for a refund on the above grounds. The older lady said ‘absolutely not’ as I had played 2 holes. I asked for the manager who I was told was not there, so I left. Walking back to the car, he miraculously appeared. He actually agreed with everything I said! However, all he said was how expensive it was to upgrade, maintenance and how it was still good value. Well 33 euro to play the same 9 twice, it’s not. I luckily had only paid 20 euro each. If I had know beforehand it was a pitch and putt, I simply would not have done. I also pointed out how misleading the website photos were, and he said well everyone does that.. Lovely! We all have different standards of customer care it seems. I was simply disappointed , especially with how my complaint was handled!
翻译：我很少写差评。我总是会给老板/经理回应的机会，这次也不例外。首先，这其实是个迷你高尔夫球场，不是老板跟我说的那种三杆洞球场。球场正在进行必要的升级改造。果岭根本达不到标准，更像是开球区。我打了两个洞，然后基于上述原因要求退款。那位年纪较大的女士断然拒绝，因为我只打了两个洞。我要求见经理，但被告知他不在，于是我离开了。结果，当我走回车边时，他竟然奇迹般地出现了。他竟然完全同意我的说法！然而，他只是反复强调升级和维护费用有多高，以及球场仍然物有所值。打同样的九洞要33欧元，这怎么可能划算？幸好我每次只付了20欧元。如果我事先知道这是个迷你高尔夫球场，我肯定不会来。我还指出网站上的照片有多么具有误导性，他却说“谁不这么做呢？”真是可笑！看来我们对客户服务的标准各不相同。我非常失望，尤其是对我的投诉处理方式！
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