点评:I went in there with £50 in cash. Turns out it's cash only. I had two rounds of 3 pints (6 drinks) and that £50 had gone. This is on top of 4 raffle tickets I was forced to have that cost me £16. I actually received 16 raffle tickets. Then when I went to buy another round, she demanded cash only, stating no card machine, and then sent me up the road to the cash machine. I walked to it, it was only 2 degrees outside and it said no cash available and I came back. She said angrily "couldn't have you gone to another cash machine". Then she started complaining about "young people coming in with no cash" to others at the bar, I said "excuse me I've spent £50 in here." I then started using the QR Code she has to pay cash and she got impatient and went over to my table demanding cash from others at my table. The place is great and lovely live jazz, shame the lady is aggressive. Worst customer service I've had in a while. I'll be contacting HMRC as something isn't right.
翻译:我带着 50 英镑现金进去。结果发现只收现金。我喝了两轮 3 品脱啤酒(6 杯),50 英镑就没了。这还不包括我被迫花 16 英镑买的 4 张抽奖券。我实际上收到了 16 张抽奖券。然后当我去买另一轮时,她要求只收现金,说没有刷卡机,然后把我送到路上的自动取款机。我走到那里,外面只有 2 度,它说没有现金,我就回来了。她生气地说“你不可能去另一台自动取款机”。然后她开始向酒吧里的其他人抱怨“年轻人进来时没有现金”,我说“对不起,我在这里花了 50 英镑。”然后我开始使用她必须支付现金的二维码,她不耐烦了,走到我的桌子前,向我桌子上的其他人索要现金。这个地方很棒,现场爵士乐很棒,可惜那位女士很咄咄逼人。这是我最近遇到的最差的客户服务。我会联系 HMRC,因为有些不对劲。