点评:Having visited the spa last year and having a lovely experience, we were looking forward to a trip back. We booked for a 3 hour spa experience with mud rasul. The package also included dinner and overnight stay in the hotel next door.
First of all, we were given a tiny locker to share between 2 of us. The spa was not full to capacity so I’m not sure why not 1 locker each. The robes are shabby and rough. The entire spa was cold, even the reception area where there was a log burner - not on! Even the staff were walking around in hoodies. The outdoor hot tubs were unusable as the water was lukewarm warm, the steam room not in use. One hot indoor hot tub which was obviously very popular. The recent renovations seemed to be unfinished with holes in the walls/ceiling and dirt around ledges and sockets.
The 2 staff forgot about our treatment (probably because they were busy chatting with a passer by in reception) and didn’t seem too pleased when we asked about it. As others have said, there wasn’t very much mud provided.
We completely agree with previous reviews that since the renovation there is no charm. There also seems to be no effort to make this a luxury experience. In fact, it was dirty and basic. We spent most of our 3 hours in the sauna trying to keep warm!
As a brief note - the hotel was also dirty and unkempt, although we found the food to be nice. Dirty sheets and towels were left piled up outside our room for the duration of our stay and the room had not even been vacuumed prior to our check in with bits all over the floor.
Not a nice experience at all - we won’t be returning.
翻译:去年我们去过水疗中心,体验非常愉快,我们期待着再次光临。我们预订了 3 小时的泥浆水疗体验。套餐还包括晚餐和隔壁酒店的过夜住宿。
首先,我们得到了一个小储物柜,供我们两个人共用。水疗中心没有满员,所以我不知道为什么不每人一个储物柜。浴袍破旧粗糙。整个水疗中心都很冷,甚至接待区也有燃木炉 - 但没有打开!甚至工作人员都穿着连帽衫走来走去。室外热水浴缸无法使用,因为水温不高,蒸汽房也没有使用。一个室内热水浴缸显然非常受欢迎。最近的装修似乎没有完成,墙壁/天花板上有洞,壁架和插座周围有污垢。
两名工作人员忘记了我们的治疗(可能是因为他们正忙着和接待处的路人聊天),当我们询问时,他们似乎不太高兴。正如其他人所说,这里没有太多泥土。
我们完全同意之前的评论,自从装修以来这里就没有任何魅力。似乎也没有努力让这里成为一次奢华的体验。事实上,这里很脏,很简陋。我们花了 3 个小时的大部分时间在桑拿房里取暖!
简而言之 - 酒店也很脏,很凌乱,尽管我们发现食物很好吃。在我们入住期间,脏床单和毛巾一直堆放在我们房间外面,在我们入住之前房间甚至没有打扫过,地板上到处都是垃圾。
一点也不好的体验 - 我们不会再来了。