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Writing this review because of behavior of General Manager.
Highfield Tea Factory的点评
点评：🚨 ⚠ Had really bad experience from GENERAL MANAGER, he is a KOOKY character.My request to the company is kindly look at the behavior of your GENERAL MANAGER. Hope your company name isn't spoiled just because troublemaker. I will below explain the bad experience we faced from ur GENERAL MANAGER.
We travelled to Connor from 500 kms just to visit this factory. I spent around 5000₹ buy tea packets , cookies & chocolates at the front outlet . As we came out after the purchase the GENERAL MANAGER of factory started behaving rudely, started abusing us,it was an unacceptable behavior from him being in a respectable position of the company he behaved like an illiterate hooligan just because we had to take entry fees for visiting stall that really we also felt really surprising and wasteful, before also I spoked with factory staff at entry point he clearly mentioned us for factory visit and estate visiting you need to pay , For purchasing at the stalls need not to pay. Also At the gate entry point they hadn't mentioned anywhere visiting front stalls would be chargeable. I understand visiting factory and going through the factory and estate would be charged we have that much commonsense. I informed him about it he never wanted to listen our queries started shouting on us. The way he was treating other customers was also really bad as if he is giving for free, calling security guard as we done some HOWLER.
I am giving this rating because of ur GENERAL MANAGER
We travelled to Connor from 500 kms just to visit this factory. I spent around 5000₹ buy tea packets , cookies & chocolates at the front outlet . As we came out after the purchase the GENERAL MANAGER of factory started behaving rudely, started abusing us,it was an unacceptable behavior from him being in a respectable position of the company he behaved like an illiterate hooligan just because we had to take entry fees for visiting stall that really we also felt really surprising and wasteful, before also I spoked with factory staff at entry point he clearly mentioned us for factory visit and estate visiting you need to pay , For purchasing at the stalls need not to pay. Also At the gate entry point they hadn't mentioned anywhere visiting front stalls would be chargeable. I understand visiting factory and going through the factory and estate would be charged we have that much commonsense. I informed him about it he never wanted to listen our queries started shouting on us. The way he was treating other customers was also really bad as if he is giving for free, calling security guard as we done some HOWLER.
I am giving this rating because of ur GENERAL MANAGER
翻译：🚨 ⚠ 总经理给我们带来的体验非常糟糕，他是一个古怪的人。我向公司提出的请求是，请好好看看你们总经理的行为。希望你们公司的名字不会因为惹是生非而受损。下面我将解释一下你们总经理给我们带来的糟糕体验。
我们从 500 公里外来到康纳，就是为了参观这家工厂。我在前面的商店花了大约 5000₹ 购买茶包、饼干和巧克力。当我们买完东西出来的时候，工厂的总经理开始表现得很粗鲁，开始辱骂我们，这是不可接受的行为，因为他身居公司的正职，却因为我们参观摊位需要支付入场费，就表现得像个文盲流氓，这真的让我们感到非常惊讶和浪费，之前我在入口处与工厂工作人员交谈时，他明确提到参观工厂和庄园需要付费，在摊位购物无需付费。此外，在大门入口处，他们没有提到参观前面的摊位需要收费。我知道参观工厂和穿过工厂和庄园是需要收费的，我们有这么多的常识。我告诉了他这件事，他从不想听我们的询问，开始对我们大喊大叫。他对待其他顾客的方式也非常糟糕，好像他是免费提供的，我们大声吼叫时叫了保安。
我给出这个评分是因为你的总经理
我们从 500 公里外来到康纳，就是为了参观这家工厂。我在前面的商店花了大约 5000₹ 购买茶包、饼干和巧克力。当我们买完东西出来的时候，工厂的总经理开始表现得很粗鲁，开始辱骂我们，这是不可接受的行为，因为他身居公司的正职，却因为我们参观摊位需要支付入场费，就表现得像个文盲流氓，这真的让我们感到非常惊讶和浪费，之前我在入口处与工厂工作人员交谈时，他明确提到参观工厂和庄园需要付费，在摊位购物无需付费。此外，在大门入口处，他们没有提到参观前面的摊位需要收费。我知道参观工厂和穿过工厂和庄园是需要收费的，我们有这么多的常识。我告诉了他这件事，他从不想听我们的询问，开始对我们大喊大叫。他对待其他顾客的方式也非常糟糕，好像他是免费提供的，我们大声吼叫时叫了保安。
我给出这个评分是因为你的总经理
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