Exceptional Service That Turned a Small Mistake into a Perfect Experience!
Splitsville Luxury Lanes的点评
点评:⭐⭐⭐⭐⭐
We had an excellent experience at Splitsville in Disney Springs! It was everything I hope for when visiting a restaurant—great food, attentive service, and a team that truly cares about their guests.
The kitchen accidentally made a mistake with my meal, but they corrected it immediately without any hassle. What really stood out was the level of customer service. Three different team members, including the manager, checked in on us to make sure everything was taken care of and that we were happy.
A huge shoutout to our server, Brinnlee! She was incredibly friendly, attentive, and went above and beyond. She even surprised us with a complimentary dessert that wasn’t even on the menu yet—it was being introduced that day! I also really appreciated that before submitting our order, she asked if anyone at the table had any food allergies. That extra attention to detail gave us confidence that the kitchen was taking guest safety seriously.
Exceptional service like this makes all the difference. We’ll definitely be coming back the next time we visit Disney Springs!
翻译:⭐⭐⭐⭐⭐
我们在迪士尼 Springs 的 Splitsville餐厅有着绝佳的用餐体验!这里完全符合我对一家优秀餐厅的所有期待——美味的食物、贴心的服务,还有一群真正关心顾客的员工。
虽然厨房方面不小心弄错了我的餐点,但他们立刻进行了纠正,整个过程毫无任何麻烦。最让我印象深刻的就是他们的服务水平。包括经理在内的三位不同工作人员都表现得十分出色。店员不时来查看我们的情况,确保一切都安排妥当,也确认我们是否满意。
必须大力表扬我们的服务员布林莉!她极其友善又细心,服务得格外周到。她甚至还为我们送上了一份菜单上都没有的免费甜点——那份甜点正是当天才新推出的呢!另外,在我们点餐前,她还询问桌上是否有人对某些食物过敏,这点也让我十分感激。他们对细节的严谨把控让我们深信,餐厅确实把顾客的安全置于首位。
如此出色的服务真的至关重要。下次我们再来迪士尼泉区时,一定还会光顾的!