点评:1
I rented a camper from IndieCampers for my children’s birthday trip, and it turned into a disaster. From the moment we picked it up, the vehicle was uninhabitable — the toilet was broken, water systems failed, and we were forced to stay in hotels instead of using the RV.
At drop-off, staff admitted these problems came from prior renters, but the company still tried to charge me. On top of that, discriminatory remarks were made about previous families, which I found deeply offensive and unacceptable.
I’ve documented everything with photos, reports, and written confirmations. Instead of taking responsibility, IndieCampers has delayed and deflected. This isn’t just poor service — it feels predatory.
As a repeat customer, I expected better. I want to warn others: do your research before booking, and don’t trust IndieCampers with your family’s trip.
翻译:1
我为了孩子们的生日旅行在IndieCampers租了一辆露营车,结果却变成了一场灾难。从我们取车的那一刻起,车就完全无法居住——马桶坏了,供水系统也坏了,我们被迫住进了酒店,而不是使用房车。
还车时,工作人员承认这些问题来自之前的租车人,但这家公司仍然试图向我收费。此外,他们还对之前租住的家庭发表了歧视性言论,这让我感到非常无礼和无法接受。
我已经用照片、报告和书面确认记录了所有情况。IndieCampers不仅没有承担责任,反而拖延并推诿。这不仅仅是糟糕的服务——感觉就像掠夺成性。
作为一名回头客,我本来期待更好的服务。我想提醒大家:预订前做好功课,不要把家庭旅行托付给IndieCampers。