点评:I visited earlier this week with the intention of using the café, not paying for the centre admission. I wanted to do this as I cycled past the café when it had been done up a few years ago, but am not since then. The one time I had visited was many years before that, on a primary school trip which I have no recollection of…
First things. The site is very well signposted from the A27, which probably helps as most visitors come by car or taxi or coach. But why is the car park so narrow? I saw that there are lots of accessible spaces for disabled visitors, but I couldn’t help thinking of people struggling to get their car doors open in the regular spaces when it is busy (and if they have children, etc).
I think you should signpost the café better as the visitor approaches the building. One can see that it is upstairs, but might assume that it is not accessed via the stairs *inside* the building.
I was on my own and sat in the café for about 30 minutes. It struck me that the place is not cheap, by any means. I paid £6.10 for a cup (not a pot) of tea and a cupcake. The coffee prices listed ruled out having a coffee for me.
I noticed that you’re offering fun size picnic bags for children to fill… if their parents are willing to foot the bill of £6.85. I worked somewhere locally, not so long ago, where this could get you a full size breakfast sandwich! There was ice cream but its price was not listed on the main written-up menu or various other signs, as far as I could see; there were people ordering it and I hope you make more of it during the busy summer period by clearly showing the price.
Anyhow, I’d like to move onto the main reason I am writing this. Some people reading these reviews may know that the Aldingbourne Trust does good things for learning-disabled adults in Sussex, including giving them skills opportunities - and training them in the café. Some people may want to support the centre and the café because of this admirable mission.
In this context, it really unsettled me when I sensed a dividing line in the café between the staff and the adults who are benefiting from the mission. I watched and listened as a joke that a staff member (wearing a polo shirt) directed at a volunteer (wearing a bright T shirt with a big logo) didn’t land properly. I realised that the different uniforms probably make this concrete. And I wondered, why?
As I ate my cupcake - which was quite cute actually, a penguin face made out of chocolate buttons on the top - I hoped that what I observed is not emblematic of something larger. The people who benefit from the Aldingbourne Trust’s mission deserve to feel that they belong, whether that’s in wider society, the working world or the team that makes food and drinks in the café.
This really makes my other observations seem like nothing. The children around me looked like they were enjoying the slide. Some had even taken their shoes off to walk around the café, and I had to ignore the concept of cleanliness. I didn’t sit outside but there’s a lovely terrace space, which seems like it would even be nice to sit in during cold or wet weather. I had a bit of trouble getting out the car park afterwards, as I followed another car and realised that the overflow this took me into was a dead end.
So in summary, I am glad that I finally got inside the nice looking new café. I think I’m a bit old to see the animals, so that is not what would push me to come back soon! What might do though is some reassurance that the staff team is not singling out the wonderful adults who are trained in the café, but rather ensuring that visitors to all parts of the centre operation can see the trust’s mission at play and indeed be moved to believe in a more equitable society.
翻译:本周早些时候我去了一趟,本打算只使用咖啡馆,而不支付中心的入场费。几年前咖啡馆翻修后,我骑车路过时就产生了这个念头,但之后就再没机会实现了。我唯一一次造访是在很多年前,那是一次小学组织的郊游,不过我对此毫无印象……
首先,从A27公路上就能看到非常清晰的指示牌,这对大多数驾车、乘出租车或旅游巴士前来的游客来说想必很有帮助。不过,为什么停车场这么窄呢?我注意到那里有很多为残障人士预留的停车位,但不禁想到:在人多的时候,普通停车位上的车主要打开车门该有多费劲啊(尤其是带着孩子的情况)。
我觉得可以在游客靠近大楼时设置更明显的咖啡馆指示牌。虽然能看到咖啡馆在楼上,但人们可能会误以为无法通过大楼内部的楼梯到达那里。我独自一人,在咖啡馆里坐了大约30分钟。我意识到这里的价格绝对不便宜。我花6.10英镑买了一杯茶和一个纸杯蛋糕。而列出的咖啡价格则让我根本不敢点咖啡。
我还注意到,你们提供给孩子们用来装满食物的迷你野餐袋……不过前提是他们的父母愿意支付6.85英镑的费用。就在不久前,我还在附近的一家店里工作,在那里同样的价钱就能买到一个正常大小的早餐三明治呢!虽然有冰淇淋出售,但据我观察,在主菜单以及其他各类指示牌上都没有标明其价格;不过确实有人点购冰淇淋。希望在即将到来的繁忙夏季,你们能明确标明价格,以便更多顾客购买。
无论如何,我现在想谈谈我写此评论的主要原因。阅读这些评论的一些人或许知道,奥丁伯恩信托基金会一直在为苏塞克斯郡的智力障碍成年人提供帮助。包括为他们提供技能培训的机会——在咖啡馆里进行训练。正因这一值得称赞的宗旨,有些人或许愿意支持该中心及咖啡馆。
在这样的背景下,当我察觉到咖啡馆里的工作人员与那些从这一宗旨中受益的成年人之间存在一道分界线时,我感到十分不安。我目睹并聆听了这样一幕:一位穿着马球衫的工作人员对一位穿着印有大logo的亮色T恤的志愿者开了个玩笑,但这个玩笑并未起到预期效果。我意识到,不同的制服很可能就是为了强化这种认知。我不禁想:为什么呢?
吃着我的纸杯蛋糕时——其实它挺可爱的,顶部还有用巧克力豆拼成的企鹅脸——我希望我所观察到的现象并非某种更大趋势的体现。那些从奥丁伯恩信托基金的使命中受益的人理应感受到归属感,无论是在更广泛的社会中、职场里,还是在咖啡馆里一起制作食物的团队中。这真的让我的其他观察都显得微不足道了。我周围的孩子们看起来玩滑梯玩得很开心。有些人甚至脱下鞋子在咖啡馆里走动,我只好忽略“清洁”这一概念了。我没有坐在室外,不过那里有个很棒的露台区,即便在寒冷或潮湿的天气里坐在那里应该也会很惬意。后来我从停车场开车出来时还有点费劲。当我跟着另一辆车行驶,才意识到它把我带进了一条死路。
总的来说,我很高兴最终能走进这家外观很不错的新开咖啡馆。我觉得自己年纪有点大,不太会对那些小动物感兴趣,所以这并不会成为促使我很快再来的理由!不过,如果能让我放心的是:店里的员工们不会冷落那些接受过专业培训的优秀成年工作人员,那就另当别论了。其目的并非如此,而是确保前来参观中心各个区域的人都能亲眼看到信托机构的使命是如何付诸实践的,从而受到触动并坚信一个更加公平的社会是可能实现的。