旅行
账户
Jack J
Ski Lesson
Gloucester Ski & Snowboard Centre的点评
点评：Extremely unhappy with our experience. We booked for a family of 4 for a ski lesson. On arrival we were putting on our equipment and the instructor told us he was going on out but didn’t tell us where to go. Once we had worked out how to fit all of our equipment we headed on out but then realised the place was quite large so couldn’t find him. We then had to go back to reception and ask them, who then took us to him at the furthest slope away. My partner then requested helmets for at least our two young children which we assumed would have and should have been supplied. The class was already quit large with around ten people plus us with one instructor so he didn’t have time to spend with each person. I then took it upon myself to remove my own skis and try and help my children and partner up the hill. I think another employee seen that the instructor was struggling. The que up the slope was a long wait for your turn and people were fallen down left and right. Some just ended up having ago with no instruction as we were waiting so long. My son got upset after his one and only go as the other instructor told him to do a snowplough even though he has never been explained what one is. It was just chaos and realised the class was way to large and we were just having to stand around. It seems the centre just wanted the money and didn’t care about providing the service nor the duty of care of safety equipment for our children. We will now try mendip ski centre instead.
翻译：对我们的体验非常不满意。我们为一家四口预订了滑雪课程。到达后，我们穿上了装备，教练告诉我们他要出去，但没有告诉我们去哪里。我们弄清楚了如何装下所有装备后，就出发了，但后来意识到这个地方很大，所以找不到他。然后我们不得不回到接待处问他们，他们把我们带到了最远的斜坡上。我的伙伴要求至少为我们的两个小孩戴上头盔，我们认为应该有头盔。班上已经有大约十个人了，再加上我们和一名教练，所以他没有时间和每个人相处。然后我主动脱下自己的滑雪板，试着帮助我的孩子和伙伴上山。我想另一名员工看到教练很吃力。上坡的队伍排了很长一段时间才轮到你，人们到处摔倒。有些人最终没有得到任何指导，因为我们等了太久。我儿子在唯一一次尝试之后很不高兴，因为另一个教练让他做雪铲，尽管他从来没有人解释过什么是雪铲。当时一片混乱，我意识到班级太大了，我们只能站在那里。看来中心只想要钱，并不关心提供服务，也不关心为我们的孩子提供安全设备的责任。我们现在将尝试门迪普滑雪中心。
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