点评:BJ's ATV's employees are all very Rude people, including Manager or owners. They try to steal money from people unfairly, thats not enough These people at BJ's ATV's are RACIST. Let me tell you why. When we got the trailer, we took a lot of picture of ATV while we were getting setup, because we were so excited. I am so glad we took pictures, Because when we return the ATV, people at the trailer accused us that we broken ATV headlight. They say we will charge couple hundred dollar for damage fee. I started argued with them and told them my 11 years old son never hit anything with the ATV, he was with us all time. They just keep yelling & saying you guys broke and pay for it. Then I showed pictures of the ATV before we rent it. The picture clearly shows headlight was broken before they rent it to us.
As soon as they see the pictures, they all shut up, I told them do not ever yell or accused customers, specially this is not the customer fault. This is trailer employee fault, they should've let customer know any damage on the ATV head of time. I was expecting apologies for them, because their fault didn't tell us, instead trailer people use F..word "F.. These people" get out here. in front of my 6 years and 11 years old son and my wife.
I am proud of being who I am with my color and what I wear. I even went to office and told them this is not right they way you guys steal money from people unfairly, Office manager or owner didn't apologies either. I would never ever rent this people again and never recommended to anyway to rent it either.
翻译:BJ的亚视员工都是非常粗鲁的人,包括经理或老板。他们试图不公平地从人们那里偷钱,这还不够 BJ 的 ATV 的这些人是种族主义者。让我来告诉你为什么。当我们拿到预告片时,我们一边准备一边拍了很多亚视的照片,因为我们太兴奋了。我很高兴我们拍了照片,因为当我们归还 ATV 时,拖车里的人指责我们打破了 ATV 车头灯。他们说我们将收取几百美元的损坏费。我开始与他们争论并告诉他们我 11 岁的儿子从来没有用 ATV 撞过任何东西,他一直和我们在一起。他们只是不停地大喊大叫,说你们破产了并为此付出了代价。然后我在租之前展示了 ATV 的照片。图片清楚地显示大灯在他们租给我们之前就坏了。
他们一看到图片就都闭嘴了,我告诉他们不要大喊大叫或指责顾客,特别是这不是顾客的错。这是拖车员工的错,他们应该提前让客户知道 ATV 有任何损坏。我期待他们的道歉,因为他们的错没有告诉我们,拖车的人使用 F..word “F.. 这些人”离开这里。在我 6 岁和 11 岁的儿子和我妻子面前。
我为自己的肤色和穿着而自豪。我什至去办公室告诉他们这是不对的,他们这样不公平地从别人那里偷钱,办公室经理或老板也没有道歉。我永远不会再租这个人,也永远不会推荐租用它。