点评:Imagicaa Theme Park’s ticketing and crowd management policies have created an unacceptable experience for regular ticket holders. The blatant prioritization of express ticket holders, who pay significantly more, comes at the direct expense of regular guests. From being given premium seating on rides to bypassing lengthy queues, express pass holders are catered to while regular guests are treated as second-class, left to waste hours in queues for subpar seats.
This isn’t just a matter of express ticket holders getting faster access—it’s an outright disregard for regular visitors. Allowing the park to become overcrowded, especially on weekends when ticket prices are highest, is a clear cash grab. This overcapacity not only drags down the overall experience but also raises serious safety concerns.
My recent visit on Saturday, November 9, 2024, highlighted every flaw in Imagicaa’s mismanagement. We arrived at 10:30 a.m., but from the start, the day was marred by outrageous wait times, technical breakdowns, and a lack of fair access to rides. After waiting an hour for Nitro, we found Dare Drop closed for maintenance—a baffling decision for a weekend, when tickets are more expensive and crowds are heaviest. The pattern continued at Scream Machine, where express ticket holders were given the best seats while we were left with whatever remained. Three hours into the day, with only a handful of rides experienced, it became clear that Imagicaa’s priority is revenue, not guest satisfaction.
Queue after queue, it was the same story: express ticket holders whisked ahead like VIPs, while we regular ticket holders endured long waits, only to be crammed into less desirable seats. At Mr. India, express guests were given front-row cars, while we were shunted to the back. I’ve visited major international parks like Yas Island, and never have I felt so blatantly insulted as a paying customer.
Imagicaa’s greed is apparent in every aspect of its operations. They should seriously reconsider their policies by limiting express ticket sales, enforcing capacity limits, and ensuring that regular guests aren’t blatantly disrespected. Until then, I wouldn’t recommend Imagicaa to anyone, especially on weekends or with a regular ticket. Thank you, Imagicaa, for turning a family outing into a frustrating, insulting waste of time and money.
翻译:Imagicaa 主题公园的售票和人群管理政策给普通票持有者带来了不可接受的体验。明显优先考虑支付更多费用的快速票持有者,而这直接以牺牲普通客人的利益为代价。从乘坐游乐设施的高级座位到绕过长队,快速通行证持有者得到了照顾,而普通客人则被视为二等公民,只能在队列中浪费数小时才能获得低于标准的座位。
这不仅仅是快速票持有者获得更快入场权的问题——这是对普通游客的完全漠视。让公园变得过度拥挤,尤其是在票价最高的周末,显然是为了捞钱。这种过剩的容量不仅拖累了整体体验,还引发了严重的安全问题。
我最近在 2024 年 11 月 9 日星期六的访问凸显了 Imagicaa 管理不善的每一个缺陷。我们上午 10:30 到达,但从一开始,这一天就被漫长的等待时间、技术故障和缺乏公平的游乐设施所破坏。等了 Nitro 一个小时后,我们发现 Dare Drop 因维修而关闭——这是一个令人困惑的决定,因为周末的票价更贵,人群也最多。这种模式在 Scream Machine 继续,快速票持有者被安排在最好的座位,而我们只能坐剩下的座位。一天过去了三个小时,只体验了少数几项游乐设施,很明显 Imagicaa 的首要任务是收入,而不是客人满意度。
排了好几队,情况都一样:快速票持有者像 VIP 一样快速前进,而我们这些普通票持有者则忍受了漫长的等待,只能挤在不太理想的座位上。在 Mr. India,快速票持有者被安排在前排车厢,而我们被安排在后排。我去过亚斯岛等大型国际公园,作为一名付费客户,我从未感到如此公然受到侮辱。
Imagicaa 的贪婪在其运营的各个方面都显而易见。他们应该认真重新考虑他们的政策,限制快速票的销售,执行容量限制,并确保普通客人不会受到公然的不尊重。在此之前,我不会向任何人推荐 Imagicaa,尤其是在周末或使用普通票。谢谢你,Imagicaa,把一次家庭出游变成了一次令人沮丧、侮辱性的浪费时间和金钱的活动。