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Message to the management | Worst experience in Imagica
Imagicaa的点评
点评：I recently visited Imagica and had a very bad time due to overcrowding 😐.
Despite buying tickets online, I still faced extreme crowds 🤯.
The park was overcrowded with students from Allen Coaching Classes (entire Mumbai branch), a government school, and an international school on a picnic 📚.
Wait times were extremely long, with a 2-hour wait for just one ride ⏰.
The experience felt like a push to buy express passes 🤑.
The atmosphere was chaotic, with people pushing and shoving, making it feel scary 😨.
Employees seemed overwhelmed and didn't do much to control the crowd 🤷♂️.
Even employees admitted it was a really bad day 🤦♂️.
The only people who seemed happy were those making money 💸.
**Suggestion for Improvement**
To enhance the overall experience for visitors, I suggest implementing the following:
Minimum online booking requirement: Encourage visitors to book tickets online in advance to better manage crowd numbers.
Event calendars and notifications: Provide clear information on the website and social media channels about upcoming events, such as large group picnics or school trips. This will enable visitors to plan their visits accordingly.
Crowd calendars: Consider introducing a crowd calendar on the website, indicating expected crowd levels on specific days. This will help visitors plan their visits during less busy periods.
Capacity management: Establish a maximum capacity limit for the park to prevent overcrowding and ensure a comfortable experience for all visitors.
-- just do some of these 🤦🏻
Despite buying tickets online, I still faced extreme crowds 🤯.
The park was overcrowded with students from Allen Coaching Classes (entire Mumbai branch), a government school, and an international school on a picnic 📚.
Wait times were extremely long, with a 2-hour wait for just one ride ⏰.
The experience felt like a push to buy express passes 🤑.
The atmosphere was chaotic, with people pushing and shoving, making it feel scary 😨.
Employees seemed overwhelmed and didn't do much to control the crowd 🤷♂️.
Even employees admitted it was a really bad day 🤦♂️.
The only people who seemed happy were those making money 💸.
**Suggestion for Improvement**
To enhance the overall experience for visitors, I suggest implementing the following:
Minimum online booking requirement: Encourage visitors to book tickets online in advance to better manage crowd numbers.
Event calendars and notifications: Provide clear information on the website and social media channels about upcoming events, such as large group picnics or school trips. This will enable visitors to plan their visits accordingly.
Crowd calendars: Consider introducing a crowd calendar on the website, indicating expected crowd levels on specific days. This will help visitors plan their visits during less busy periods.
Capacity management: Establish a maximum capacity limit for the park to prevent overcrowding and ensure a comfortable experience for all visitors.
-- just do some of these 🤦🏻
翻译：我最近去了 Imagica，由于人满为患，玩得非常不愉快 😐。
尽管在网上买了票，但我仍然面临着人山人海 🤯。
公园里挤满了来野餐的 Allen Coaching Classes（整个孟买分校）、一所公立学校和一所国际学校的学生 📚。
等待时间非常长，一次游乐设施就等了 2 个小时 ⏰。
这次体验感觉就像是在催促人们购买快速通行证 🤑。
气氛很混乱，人们推推搡搡，让人感觉很可怕 😨。
员工似乎不知所措，没有做太多事情来控制人群 🤷♂️。
甚至员工也承认这是糟糕的一天 🤦♂️。
唯一看起来快乐的人是那些赚钱的人 💸。
**改进建议**
为了提升游客的整体体验，我建议实施以下措施：
最低在线预订要求：鼓励游客提前在线预订门票，以更好地管理人群数量。
活动日历和通知：在网站和社交媒体渠道上提供有关即将举行的活动的清晰信息，例如大型团体野餐或学校旅行。这将使游客能够相应地计划他们的访问。
人群日历：考虑在网站上引入人群日历，显示特定日期的预期人群水平。这将有助于游客在较不繁忙的时段计划他们的访问。
容量管理：为公园设定最大容量限制，以防止过度拥挤并确保所有游客都能享受舒适的体验。
——只需执行其中一些🤦🏻
尽管在网上买了票，但我仍然面临着人山人海 🤯。
公园里挤满了来野餐的 Allen Coaching Classes（整个孟买分校）、一所公立学校和一所国际学校的学生 📚。
等待时间非常长，一次游乐设施就等了 2 个小时 ⏰。
这次体验感觉就像是在催促人们购买快速通行证 🤑。
气氛很混乱，人们推推搡搡，让人感觉很可怕 😨。
员工似乎不知所措，没有做太多事情来控制人群 🤷♂️。
甚至员工也承认这是糟糕的一天 🤦♂️。
唯一看起来快乐的人是那些赚钱的人 💸。
**改进建议**
为了提升游客的整体体验，我建议实施以下措施：
最低在线预订要求：鼓励游客提前在线预订门票，以更好地管理人群数量。
活动日历和通知：在网站和社交媒体渠道上提供有关即将举行的活动的清晰信息，例如大型团体野餐或学校旅行。这将使游客能够相应地计划他们的访问。
人群日历：考虑在网站上引入人群日历，显示特定日期的预期人群水平。这将有助于游客在较不繁忙的时段计划他们的访问。
容量管理：为公园设定最大容量限制，以防止过度拥挤并确保所有游客都能享受舒适的体验。
——只需执行其中一些🤦🏻
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