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chloeanne2806
Extremely Unsafe Conditions!!
Jungleland Telford的点评
点评：I recently visited Jungleland (26/02/2025), and I was shocked by how dangerously slippery the entire play area was. The mats, flooring, dining area, and even the seating were all hazardous even with trainers on. I witnessed multiple children falling over, hitting their heads, and injuring themselves. One little boy came down the slide, bit his tongue, and was extremely upset. Even an adult went down the slide at an alarming speed and hurt his back.
When I raised my concerns with a staff member (who I believe was the manager on duty), she assured me that no polish had been used, yet there was a strong chemical smell similar to polish. She also said the floor had been mopped and would be mopped again, but insisted there was nothing more she could do. Instead of addressing the issue properly, she seemed to take the feedback personally.
As a regular visitor, I have never seen Jungleland this unsafe before. Given the number of complaints from other parents and the visible accidents happening, this should have been taken more seriously. The play area should have been temporarily closed until the issue was resolved. Unfortunately, I had to leave with a full refund, along with other dissatisfied visitors.
Until the safety hazards are properly addressed, I would strongly advise against visiting. A children’s play area should be a fun and safe environment, not a place where injuries are almost inevitable.
When I raised my concerns with a staff member (who I believe was the manager on duty), she assured me that no polish had been used, yet there was a strong chemical smell similar to polish. She also said the floor had been mopped and would be mopped again, but insisted there was nothing more she could do. Instead of addressing the issue properly, she seemed to take the feedback personally.
As a regular visitor, I have never seen Jungleland this unsafe before. Given the number of complaints from other parents and the visible accidents happening, this should have been taken more seriously. The play area should have been temporarily closed until the issue was resolved. Unfortunately, I had to leave with a full refund, along with other dissatisfied visitors.
Until the safety hazards are properly addressed, I would strongly advise against visiting. A children’s play area should be a fun and safe environment, not a place where injuries are almost inevitable.
翻译：我最近去了 Jungleland（2025 年 2 月 26 日），整个游乐区都滑得吓人，让我很震惊。垫子、地板、用餐区，甚至座位，即使穿着运动鞋，都很危险。我目睹了多个孩子摔倒、撞到头、受伤。一个小男孩从滑梯上滑下来，咬到了舌头，非常沮丧。甚至一个成年人也以惊人的速度从滑梯上滑下来，伤到了背。
当我向一名工作人员（我相信是值班经理）提出我的担忧时，她向我保证没有使用抛光剂，但却有一股类似于抛光剂的强烈化学气味。她还说地板已经拖过了，还会再拖，但坚称她无能为力。她没有妥善解决这个问题，而是似乎把反馈当成了针对她个人的问题。
作为一名常客，我从未见过 Jungleland 如此不安全。考虑到其他家长的投诉数量和发生的明显事故，这件事应该得到更认真的对待。游乐区应该暂时关闭，直到问题解决。不幸的是，我不得不和其他不满意的游客一起离开，并获得全额退款。
在安全隐患得到妥善解决之前，我强烈建议不要前往。儿童游乐区应该是一个有趣而安全的环境，而不是一个几乎不可避免受伤的地方。
当我向一名工作人员（我相信是值班经理）提出我的担忧时，她向我保证没有使用抛光剂，但却有一股类似于抛光剂的强烈化学气味。她还说地板已经拖过了，还会再拖，但坚称她无能为力。她没有妥善解决这个问题，而是似乎把反馈当成了针对她个人的问题。
作为一名常客，我从未见过 Jungleland 如此不安全。考虑到其他家长的投诉数量和发生的明显事故，这件事应该得到更认真的对待。游乐区应该暂时关闭，直到问题解决。不幸的是，我不得不和其他不满意的游客一起离开，并获得全额退款。
在安全隐患得到妥善解决之前，我强烈建议不要前往。儿童游乐区应该是一个有趣而安全的环境，而不是一个几乎不可避免受伤的地方。
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