点评:Nothing like what it used to be and nothing like what's advertised on the website - which is misleading. Wall climbing is closed, go carting is closed, all that works is those chaotic dark labyrinth slides my daughter hates. We left after 25 minutes which included the time I spent complaining to the reception lady.
I wrote an email to them asking for a refund but they offered me free tickets - also mentioning that they don't know when the wall climbing will be back and their terms and conditions cover anything being out of service (they actually made it sound like it's for our own safety which is pathetic). Why would I want free tickets to go somewhere back that I left in 25 minutes with so much anger and frustration? I insisted on the refund but they seem to be really desperate for keeping my £25 as they hid themselves with their terms and conditions.
翻译:和以前完全不一样了,网站上的广告也完全不一样——这完全是误导。攀岩项目关闭了,卡丁车也关闭了,唯一能玩的就是我女儿讨厌的那些混乱黑暗的迷宫滑梯。我们玩了25分钟就离开了,这其中包括我向前台投诉的时间。
我给他们写了封邮件要求退款,但他们给了我免费门票——还说不知道攀岩项目什么时候恢复,他们的条款和条件涵盖了所有服务中断的情况(他们居然把这说成是为了我们自身的安全,真是可悲)。我25分钟就离开了,又气又烦,为什么还要免费门票去以前的地方?我坚持要退款,但他们似乎真的急着要我的25英镑,用条款和条件掩盖了自己的真实目的。