旅行
账户
tracy g
Not a great experience
Clip 'n Climb Dundonald的点评
点评：Impossible to get through on the phone and emails bounce back which isnt really helpful when trying to organise a group event. Told I would be phoned back within 10 mins but was not called back. I know someone who works there so he got me a manages email so eventually I could communicate to someone.
We took 33 teenages and was not told it only lasted an hour. Many of the kids were waiting to be unhooked because there wasnt enough staff on duty. They were told about the leap of faith and other climbs but this cost more. Only some of the kids could do this as they had more money than other.
Most of the staff were ok and Sam was quite helpful but one was very rude to the kids who cane to complained to myself.
The place needs an overall and personally found the place really unprofessional. I asked for a receipt
but it was only written one as the tills were not in use (nothing official) The cafe was not open for the kids to buy things afterwards either which we had said this was the meeting place to wait in safety for their parents to collect.
I will not organise another trip here as when i asked the kids how many marks would they give out of 10 their answers ranged from zero to four. They werent impressed and asked to go somewhere else the next time.
The ice bowl certainly needs money spent on it and updated. The only place in the building that looks decent is the bowling.
We took 33 teenages and was not told it only lasted an hour. Many of the kids were waiting to be unhooked because there wasnt enough staff on duty. They were told about the leap of faith and other climbs but this cost more. Only some of the kids could do this as they had more money than other.
Most of the staff were ok and Sam was quite helpful but one was very rude to the kids who cane to complained to myself.
The place needs an overall and personally found the place really unprofessional. I asked for a receipt
but it was only written one as the tills were not in use (nothing official) The cafe was not open for the kids to buy things afterwards either which we had said this was the meeting place to wait in safety for their parents to collect.
I will not organise another trip here as when i asked the kids how many marks would they give out of 10 their answers ranged from zero to four. They werent impressed and asked to go somewhere else the next time.
The ice bowl certainly needs money spent on it and updated. The only place in the building that looks decent is the bowling.
翻译：电话无法接通，电子邮件被退回，这对于组织团体活动来说没什么帮助。他们告诉我会在 10 分钟内给我回电话，但一直没有回电。我认识一个在那里工作的人，所以他给我发了一封管理电子邮件，这样我最终可以和某人沟通。
我们带了 33 名青少年，但没有被告知只持续了一个小时。很多孩子都在等着解救，因为值班人员不够。他们被告知了信仰之跃和其他攀爬，但这要花更多的钱。只有一些孩子可以这样做，因为他们比其他人有更多的钱。
大多数工作人员都还不错，Sam 很乐于助人，但有一个人对孩子们很粗鲁，我心里在抱怨。
这个地方需要全面整改，我个人觉得这个地方真的很不专业。我要求收据
但收据上只写了一张，因为收银机没有使用（没有官方收据）。咖啡馆也没有开放，孩子们可以在那里买东西，我们说过这是他们父母来接孩子的集合地点，可以安全地等待。
我不会再组织这里的旅行了，因为当我问孩子们，满分 10 分他们会给多少分时，他们的答案从零到四不等。他们没有留下什么印象，并要求下次去其他地方。
冰碗肯定需要花钱更新。大楼里唯一看起来不错的地方是保龄球馆。
我们带了 33 名青少年，但没有被告知只持续了一个小时。很多孩子都在等着解救，因为值班人员不够。他们被告知了信仰之跃和其他攀爬，但这要花更多的钱。只有一些孩子可以这样做，因为他们比其他人有更多的钱。
大多数工作人员都还不错，Sam 很乐于助人，但有一个人对孩子们很粗鲁，我心里在抱怨。
这个地方需要全面整改，我个人觉得这个地方真的很不专业。我要求收据
但收据上只写了一张，因为收银机没有使用（没有官方收据）。咖啡馆也没有开放，孩子们可以在那里买东西，我们说过这是他们父母来接孩子的集合地点，可以安全地等待。
我不会再组织这里的旅行了，因为当我问孩子们，满分 10 分他们会给多少分时，他们的答案从零到四不等。他们没有留下什么印象，并要求下次去其他地方。
冰碗肯定需要花钱更新。大楼里唯一看起来不错的地方是保龄球馆。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
