点评:I want to like them, I really do but their business practice is peculiar. I was in the market for a white gold chain for my daughter, a necklace for my son and a ring for myself. My first quote was 1500 over what I actually paid for everything after bargaining which I am really uncomfortable with. They were great hosts offering free Heineken and prosecco. We left the store with our goods. The next day we receive several messages and then a phone call from a woman telling us that they gave us the wrong necklace. It should have been 10k, instead they gave me 14k. They wanted to come to the resort and make the exchange. First, I was not happy that would go to that extreme to rectify an error THEY had made, 2nd, I purchased the necklace that was shown to me. I dont even know if I like the 10k necklace because I did not see it. Nevertheless, being the honest human that I am, I allowed them to meet me at the resort to make the exchange. First attempt they did not show up when they said they would so we went on our merry vacationing way. I mean come on, I am on vacation and I am accommodating YOU. They continued to track me down and when we finally met up they brought a neckace that wasnt even the length that I wanted. It was a horrible experience. I was so sad to be taken in this way. My son was already wearing the 14k necklace we had left the store with, this was his HS graduation present. So they wanted more money, of course, if I chose to keep the necklace and again I needed to bargain the price. After talking to several resort patrons, I realized this is not the first time something like this had happened. BUYER BEWARE.
翻译:我想喜欢他们,真的,但他们的经营方式很奇怪。我当时想给女儿买一条白金项链,给儿子买一条项链,还给自己买一枚戒指。我一开始的报价比实际支付的价格高出1500英镑,经过一番讨价还价之后,我真的很不舒服。他们热情好客,还免费提供了喜力啤酒和普罗塞克起泡酒。我们带着货物离开了商店。第二天,我们收到了几条短信,然后一个女人打来电话,说他们拿错了项链。应该是10000英镑,但他们给了我14000英镑。他们想来度假村换货。首先,我很不满意他们竟然为了纠正错误而做出如此极端的举动;其次,我购买了他们给我看的那条项链。我甚至不知道自己是否喜欢那条10000英镑的项链,因为我根本没见过它。尽管如此,作为一个诚实的人,我还是允许他们在度假村见面换货。第一次尝试时,他们并没有按约定时间出现,所以我们就继续愉快的度假了。拜托,我可是在度假,所以才会迁就你。他们继续找我,等我们终于碰面时,他们拿来的项链甚至都不是我想要的长度。那真是一次糟糕的经历。我很难过,竟然被这样带走了。我儿子戴着我们离开商店时买的那条14k金项链,这是他的高中毕业礼物。所以,如果我选择留下那条项链,他们当然会加价,所以我又得讨价还价。在和几位度假村的顾客聊过之后,我意识到这种事情已经不是第一次发生了。买家要小心。