点评:We, a large family and grandparents, stayed here for five days in October, and had a great time as a family group. The. Nottingham location is welcoming, well designed, and with excellent staff. The improvements to chalets are excellent, and show how the accommodation has improved and morphed into what it is needed in this modern times; but there are issues.
Centre Parcs has taken on an ora which is now built on making money, and not having too much care for the customer. Everything is becoming too defined, expensive, and some distance away from the family feel that this location has had on previous visits over 20 plus years. In all honesty, I’m not sure when I will be back, I’m disappointed, and unsure why the company would ruin this magical place.
Centre Parcs is still a good place to go, but maybe not for my family until the company changes its ethos towards profit, and redefines the customer experience.
翻译:我们一家人,包括祖父母在内,十月份在这里住了五天,度过了非常愉快的时光。诺丁汉的这家度假村环境宜人,设计精良,员工服务也非常好。小木屋的升级改造非常出色,展现了住宿设施的改进和现代化升级;但问题依然存在。
如今,Centre Parcs 似乎更注重盈利,而不太关心顾客。一切都变得过于刻板、昂贵,与过去二十多年来我们每次来这里感受到的家庭氛围渐行渐远。说实话,我不知道什么时候才会再来,我很失望,也不明白这家公司为什么要毁掉这个神奇的地方。
Centre Parcs 仍然是个不错的去处,但除非公司改变以盈利为导向的经营理念,重新定义顾客体验,否则我的家人可能不会再来了。