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Utter shysters
Northumbria Helicopters的点评
点评：So after been offered 3 weekend dates some 4 months away I asked about a midweek flight for 4 people to be told they could do any day midweek.
I emailed and asked about the 4th & 6th of April to be told the pilot only fly's Friday, Saturday, Sunday or Monday so could not do either of the 2 dates I asked about despite being told any day midweek!
I was offered the 10th April which I thought strange as that was Easter Monday but accepted it and asked for a confirmed booking to be told the pilot could not do that day!
I was then offered the 6th April so again accepted that and it was all booked and paid for (£599) and I even received 4 boarding passes.
The next day I was told the helicopter was now off to Edinburgh for 2 weeks so I could have a refund or change my date - now bearing in mind I had booked and paid for the trip it is clearly obvious Northumbria Helicopters don't give a dam about customer service as they go with the highest paid offer regardless of prior commitments!
Utter shysters!!
I emailed and asked about the 4th & 6th of April to be told the pilot only fly's Friday, Saturday, Sunday or Monday so could not do either of the 2 dates I asked about despite being told any day midweek!
I was offered the 10th April which I thought strange as that was Easter Monday but accepted it and asked for a confirmed booking to be told the pilot could not do that day!
I was then offered the 6th April so again accepted that and it was all booked and paid for (£599) and I even received 4 boarding passes.
The next day I was told the helicopter was now off to Edinburgh for 2 weeks so I could have a refund or change my date - now bearing in mind I had booked and paid for the trip it is clearly obvious Northumbria Helicopters don't give a dam about customer service as they go with the highest paid offer regardless of prior commitments!
Utter shysters!!
翻译：因此，在提供了大约 4 个月后的 3 个周末约会后，我询问了 4 人的周中航班，被告知他们可以在周中的任何一天进行。
我通过电子邮件询问了 4 月 4 日和 6 日的情况，被告知飞行员只能在周五、周六、周日或周一飞行，所以尽管周中的任何一天都被告知，但我无法完成我询问的两个日期中的任何一个！
我得到了 4 月 10 日的邀请，我觉得很奇怪，因为那天是复活节星期一，但我接受了，并要求确认预订，并告知飞行员那天不能做！
然后我在 4 月 6 日被提供，所以再次接受了它，并且全部预订并支付了（599 英镑），我什至收到了 4 张登机牌。
第二天我被告知直升机现在飞往爱丁堡 2 周所以我可以退款或更改我的日期 - 现在记住我已经预订并支付了这次旅行很明显 Northumbria Helicopters 不给大坝关于客户服务，因为无论事先承诺如何，他们都会提供最高薪水！
完全害羞！
我通过电子邮件询问了 4 月 4 日和 6 日的情况，被告知飞行员只能在周五、周六、周日或周一飞行，所以尽管周中的任何一天都被告知，但我无法完成我询问的两个日期中的任何一个！
我得到了 4 月 10 日的邀请，我觉得很奇怪，因为那天是复活节星期一，但我接受了，并要求确认预订，并告知飞行员那天不能做！
然后我在 4 月 6 日被提供，所以再次接受了它，并且全部预订并支付了（599 英镑），我什至收到了 4 张登机牌。
第二天我被告知直升机现在飞往爱丁堡 2 周所以我可以退款或更改我的日期 - 现在记住我已经预订并支付了这次旅行很明显 Northumbria Helicopters 不给大坝关于客户服务，因为无论事先承诺如何，他们都会提供最高薪水！
完全害羞！
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