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Teresa S
Dissatisfaction
Bletchley Leisure Centre的点评
点评：I’m generally pleased with the leisure centre on my weekday visit , most of staff are friendly and helpful , some are exceptional . Today on a Sunday not so . The Centre is seriously lacking Senior management. I was hoping under the new management the Lane swimmers would be given more consideration but sadly no Mistakenly I booked a lane swim for 8am thinking I would get my usual hourly swim , only to be told I had to leave the pool at 830 am due to Swim School which partly my mistake. Luckily I have Membership which I’m considering changing , but who in the right mind would pay £7.90 for half an hour in the pool . On leaving the changing room a lady with her elderly parents and grandaughter were confused by it too expecting to be able to swim after making a booking . On asking at Reception for a timetable she was refused as the printer was broken . It seems that younger swimmers are given more priority at this centre , maybe more money is made by them taking lessons ,also happens in the week too. Add to that the Car Park which I understand is council run has now dedicated a whole layer to parent and child spaces . I’m not disabled but after having a knee replacement recently I am unable to use the stairs and as always the lift is Out of Order .
翻译：总体来说，我对工作日到访的休闲中心感到很满意，大多数员工都很友好、乐于助人，有些员工甚至非常出色。今天是星期天，情况却并非如此。中心严重缺乏高级管理人员。我希望在新的管理下，泳道游泳者会得到更多考虑，但很遗憾没有。我错误地预订了早上 8 点的泳道游泳，以为可以像往常一样进行每小时游泳，结果却被告知我必须在 8:30 离开游泳池，因为要去游泳学校，这部分是我的错误。幸运的是，我有会员资格，正在考虑更改，但哪个头脑正常的人会花 7.90 英镑在游泳池里游半小时。离开更衣室时，一位女士和她年迈的父母和孙女也对此感到困惑，她以为预订后就能游泳。当她向接待处要时间表时，被拒绝了，因为打印机坏了。看来这个中心更优先考虑年轻的游泳者，也许他们上课可以赚更多的钱，一周中也是如此。此外，据我所知，市议会管理的停车场现在已经专门开辟了一整层，作为亲子空间。我不是残疾人，但最近做了膝关节置换手术后，无法使用楼梯，而且电梯也像往常一样坏了。
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