下载App
旅行
账户
Sarah H
Not the spa day we were hoping for
Stanley House Hotel & Spa的点评
点评：I visited with friends for what was meant to be a relaxing lunch and spa day, but it quickly turned into a series of mishaps that we ended up laughing about just to keep spirits up.
To start with, the service was truly poor. The staff didn’t seem to have a clue about the menu – we asked a few basic questions and were met with blank stares or confused guesses. When we finally saw the menu, we realized it was full of substitutions, and the starter options were incredibly limited: two fish dishes or cauliflower. Not great when you’re expecting some variety or even a vegetarian option that isn’t just… cauliflower.
The dining room itself was uncomfortably cold – the air conditioning was blasting and no one on staff seemed to know how to turn it down.
When the food eventually arrived (late), it was a letdown. The quality was poor, portions were small, and overall it felt more like a rushed afterthought than a properly prepared meal.
It was so bad it became funny – but definitely not in the way you want a spa day to go. I won’t be going back, and I’d suggest anyone else looking for a stress-free experience should give this place a miss.
To start with, the service was truly poor. The staff didn’t seem to have a clue about the menu – we asked a few basic questions and were met with blank stares or confused guesses. When we finally saw the menu, we realized it was full of substitutions, and the starter options were incredibly limited: two fish dishes or cauliflower. Not great when you’re expecting some variety or even a vegetarian option that isn’t just… cauliflower.
The dining room itself was uncomfortably cold – the air conditioning was blasting and no one on staff seemed to know how to turn it down.
When the food eventually arrived (late), it was a letdown. The quality was poor, portions were small, and overall it felt more like a rushed afterthought than a properly prepared meal.
It was so bad it became funny – but definitely not in the way you want a spa day to go. I won’t be going back, and I’d suggest anyone else looking for a stress-free experience should give this place a miss.
翻译：我和朋友们一起去，本来打算享受轻松的午餐和水疗，结果很快就出了一连串的意外，最后我们只能笑着说笑，好让自己保持精神。
首先，服务实在太差了。工作人员似乎对菜单一无所知——我们问了几个基本问题，得到的回复要么是茫然的眼神，要么是一脸茫然的猜测。等我们终于看到菜单时，才发现上面全是替换菜品，开胃菜的选择也少得可怜：两道鱼或者花椰菜。当你期待菜品多样化，甚至期待一份不仅仅是……花椰菜的素食时，这可不是什么好事。
餐厅本身冷得让人不舒服——空调开得飞快，似乎没有一个工作人员知道怎么调低温度。
当菜终于（迟到）上桌时，真是令人失望。菜品质量差，份量小，总的来说，这更像是匆匆忙忙做出来的，而不是一顿精心准备的饭菜。
糟糕到有点好笑——但绝对不是那种你理想中的水疗体验。我不会再去了，也建议那些想找个轻松体验的人不要来这里。
首先，服务实在太差了。工作人员似乎对菜单一无所知——我们问了几个基本问题，得到的回复要么是茫然的眼神，要么是一脸茫然的猜测。等我们终于看到菜单时，才发现上面全是替换菜品，开胃菜的选择也少得可怜：两道鱼或者花椰菜。当你期待菜品多样化，甚至期待一份不仅仅是……花椰菜的素食时，这可不是什么好事。
餐厅本身冷得让人不舒服——空调开得飞快，似乎没有一个工作人员知道怎么调低温度。
当菜终于（迟到）上桌时，真是令人失望。菜品质量差，份量小，总的来说，这更像是匆匆忙忙做出来的，而不是一顿精心准备的饭菜。
糟糕到有点好笑——但绝对不是那种你理想中的水疗体验。我不会再去了，也建议那些想找个轻松体验的人不要来这里。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
