点评:During the week I bought a driving range card and loaded £50 onto it. I returned Tuesday evening to be told the card wouldn’t work and that I would need to buy a new range token. I explained that I had just driven 35 minutes to get to the range and didn’t have any money on me, just my golf clubs and range card. The girl told me I either bought a new token or couldn’t use the range. I explained again that I had no money but a range card to the value of £50. I asked if she could print me out a token and just deduct it from my card’ perhaps a complimentary token as ‘there’ machine wasn’t working. I was point blank told no. So packed up my clubs and drove home.
I run and business and this is terrible customer service! We’re talking about 40 driving range balls! I would strongly recommend if you are looking for a local driving range try Woodcote park’ Surrey downs or world of golf new Malden. Somewhere that has reasonable staff with more than a peanut for a brain!
翻译:这周我买了一张练习场卡并充值了 50 英镑。周二晚上我回来时被告知该卡无法使用,我需要购买新的范围代币。我解释说,我刚刚开车 35 分钟到达练习场,身上没有任何钱,只有高尔夫球杆和练习场卡。女孩告诉我,我要么买了一个新的代币,要么无法使用该范围。我再次解释说我没有钱,但有一张价值 50 英镑的里程卡。我问她是否可以给我打印一个令牌,然后从我的卡中扣除它,也许是一个免费的令牌,因为“那里”的机器不工作。我直截了当地告诉我不。于是收拾好我的球杆,开车回家。
我经营生意,这真是糟糕的客户服务!我们谈论的是 40 个练习场球!如果您正在寻找当地的练习场,我强烈建议您尝试伍德科特公园的萨里丘陵或新马尔登高尔夫世界。某个地方有合理的员工,他们的大脑不仅仅是花生!