点评:First, the product is good. They have a nice range of products and a great selection of cocktails that showcase their whiskey, gin and vodka. Something for every taste. I personally wasn't a great fan of their whiskey, but their gin is fantastic. Personal taste...don't let that stop you from trying it all.
The reason for the three star review is the service. There are recent reviews mentioning a very rude bartender. She was there on our visit but not working. She was at the bar and a young lady who was apparently new was working the bar. She made a couple of mistakes with our orders and the off duty bartender was very short with her, and us for some reason. I tried to laugh it off and she wouldn't even make eye contact with me,,,just made another snide remark at the bartender. Not a great way to train a new employee.
We returned a couple of days later to pick up a couple of bottles of their gin and this person was behind the bar. She wasn't rude but she certainly wasn't friendly either. I don't know what this person's role is at the distillery, but if there's something she can do other than customer service I think that would be a good move. It's clear she doesn't enjoy it and I can corroborate the previous reviews that mention her behavior. There's no question who they're talking about. With friendly and attentive service this would be a five star review.
翻译:首先,产品好。他们有一系列精美的产品和精选的鸡尾酒,展示了他们的威士忌、杜松子酒和伏特加酒。适合各种口味。我个人不太喜欢他们的威士忌,但他们的杜松子酒非常棒。个人品味......不要让它阻止您尝试一切。
三星级评价的原因是服务。最近有评论提到一个非常粗鲁的调酒师。我们访问时她在那里,但没有工作。她在酒吧里,一位显然是新来的年轻女士正在酒吧工作。她在我们的订单上犯了几个错误,下班的调酒师出于某种原因对她和我们都很简短。我试图一笑置之,但她甚至没有与我进行眼神交流,只是对调酒师又说了一句讽刺的话。这不是培训新员工的好方法。
几天后我们回来拿了几瓶他们的杜松子酒,这个人就在吧台后面。她并不粗鲁,但她当然也不友好。我不知道这个人在酿酒厂的角色是什么,但如果她除了客户服务之外还能做点什么,我认为那将是一个很好的举措。很明显她不喜欢这样,我可以证实之前提到她行为的评论。毫无疑问他们在谈论谁。凭借友好和周到的服务,这将是五星级的评论。