旅行
账户
Tripadvisor用户
So much good but unfortunately too much not-so-good
Harmony Hill Health Retreat的点评
点评：In February, I spoilt myself to the 6-Night Detox Retreat at Harmony Hill, set on a beautiful, tranquil Land for Wildlife property in the scrubby mountainous rainforest of Tasmania ⭐️
Every massage treatment that Whitney gave me was absolutely divine, just magnificent ~ I felt she healed not only my body, but my mind, soul and spirit ⭐️
All the meals were delicious and beautifully presented, with no fake meat but always with side salads, herb garnishes and pretty flowers ⭐️ I was however surprised to discover a dollop of honey in my breakfast fruit jar as the website mentioned "we only serve all-vegan food". Ami, the owner, explained it was ethically-sourced honey and spoke about its health benefits, which I am aware of, but still I was disappointed it was included and I wasn’t warned.
I was also disappointed that my villa wasn’t cleaned regularly. Often I had to request housekeeping services, as well as replacement rolls of toilet paper (except once when Whitney replaced them, after I asked her) and also grab clean, dry towels from the sauna and disabled toilets. I found the wet bathroom floor to be a bit dangerous (twice I slipped in the shower!). I believe a clean room that has “erased” the time before is imperative at a health retreat. I was the only guest (which was a privilege, if not a bit eerie at night) and was told that the cleaner was absent that week, however I still paid the same price as guests who would have received regular housekeeping services and wasn’t offered a partial refund, nor any discount on future stays.
Most disappointing was that the spa jets in my villa spat out black particles, algae, hair and debris. I showed Ami who said it was “fine”. I wasn’t satisfied so told Whitney, who apologised and ran a cleaning solution through the spa. That however didn’t solve the problem. I again told Ami and she again dismissed it. Cleansing in water was a major factor in choosing a health retreat, so I was dismayed that I couldn’t enjoy a spa.
After I returned home, I emailed Ami about all this - she didn’t respond.
All in all, these factors unfortunately overrode the good aspects of this retreat.
Every massage treatment that Whitney gave me was absolutely divine, just magnificent ~ I felt she healed not only my body, but my mind, soul and spirit ⭐️
All the meals were delicious and beautifully presented, with no fake meat but always with side salads, herb garnishes and pretty flowers ⭐️ I was however surprised to discover a dollop of honey in my breakfast fruit jar as the website mentioned "we only serve all-vegan food". Ami, the owner, explained it was ethically-sourced honey and spoke about its health benefits, which I am aware of, but still I was disappointed it was included and I wasn’t warned.
I was also disappointed that my villa wasn’t cleaned regularly. Often I had to request housekeeping services, as well as replacement rolls of toilet paper (except once when Whitney replaced them, after I asked her) and also grab clean, dry towels from the sauna and disabled toilets. I found the wet bathroom floor to be a bit dangerous (twice I slipped in the shower!). I believe a clean room that has “erased” the time before is imperative at a health retreat. I was the only guest (which was a privilege, if not a bit eerie at night) and was told that the cleaner was absent that week, however I still paid the same price as guests who would have received regular housekeeping services and wasn’t offered a partial refund, nor any discount on future stays.
Most disappointing was that the spa jets in my villa spat out black particles, algae, hair and debris. I showed Ami who said it was “fine”. I wasn’t satisfied so told Whitney, who apologised and ran a cleaning solution through the spa. That however didn’t solve the problem. I again told Ami and she again dismissed it. Cleansing in water was a major factor in choosing a health retreat, so I was dismayed that I couldn’t enjoy a spa.
After I returned home, I emailed Ami about all this - she didn’t respond.
All in all, these factors unfortunately overrode the good aspects of this retreat.
翻译：二月份，我在和谐山 (Harmony Hill) 享受了为期 6 晚的排毒静修中心，这里坐落在塔斯马尼亚灌木丛生的山区雨林中美丽而宁静的野生动物之地 ⭐️
Whitney给我的每一次按摩都绝对是神圣的、美妙的~我觉得她不仅治愈了我的身体，还治愈了我的思想、灵魂和精神⭐️
所有的饭菜都很美味，摆盘也很漂亮，没有假肉，但总是有沙拉、香草装饰和漂亮的鲜花⭐️ 然而，我很惊讶地发现我的早餐水果罐里有一团蜂蜜，因为网站上提到“我们只提供所有-素食食品”。店主阿米解释说，这是符合道德标准的蜂蜜，并谈到了它对健康的益处，我知道这一点，但我仍然感到失望，它被包括在内，而且没有人警告我。
我还对我的别墅没有定期清洁感到失望。我常常不得不要求客房清洁服务，以及更换卫生纸卷（除了一次，在我询问惠特尼之后，她更换了卫生纸），并且还从桑拿浴室和残疾人厕所拿了干净、干燥的毛巾。我发现潮湿的浴室地板有点危险（我有两次在淋浴时滑倒！）。我相信，在健康静修中，一个干净的房间“消除”了之前的时间是必不可少的。我是唯一的客人（这是一种特权，如果晚上不是有点怪异的话），并被告知清洁工那周不在，但我仍然支付了与那些本来会接受常规家政服务但没有得到清洁服务的客人相同的价格。提供部分退款，也不为未来住宿提供任何折扣。
最令人失望的是我别墅里的水疗喷射器喷出黑色颗粒、藻类、头发和碎片。我给阿米看了，阿米说“很好”。我不满意，所以告诉惠特尼，惠特尼道歉并在水疗中心使用了清洁溶液。然而这并没有解决问题。我再次告诉阿米，她再次驳回。用水清洁是选择健康疗养地的一个主要因素，所以我对不能享受水疗感到沮丧。
回到家后，我给阿米发了一封电子邮件，讲述了这一切——她没有回复。
总而言之，不幸的是，这些因素掩盖了这次静修的好处。
Whitney给我的每一次按摩都绝对是神圣的、美妙的~我觉得她不仅治愈了我的身体，还治愈了我的思想、灵魂和精神⭐️
所有的饭菜都很美味，摆盘也很漂亮，没有假肉，但总是有沙拉、香草装饰和漂亮的鲜花⭐️ 然而，我很惊讶地发现我的早餐水果罐里有一团蜂蜜，因为网站上提到“我们只提供所有-素食食品”。店主阿米解释说，这是符合道德标准的蜂蜜，并谈到了它对健康的益处，我知道这一点，但我仍然感到失望，它被包括在内，而且没有人警告我。
我还对我的别墅没有定期清洁感到失望。我常常不得不要求客房清洁服务，以及更换卫生纸卷（除了一次，在我询问惠特尼之后，她更换了卫生纸），并且还从桑拿浴室和残疾人厕所拿了干净、干燥的毛巾。我发现潮湿的浴室地板有点危险（我有两次在淋浴时滑倒！）。我相信，在健康静修中，一个干净的房间“消除”了之前的时间是必不可少的。我是唯一的客人（这是一种特权，如果晚上不是有点怪异的话），并被告知清洁工那周不在，但我仍然支付了与那些本来会接受常规家政服务但没有得到清洁服务的客人相同的价格。提供部分退款，也不为未来住宿提供任何折扣。
最令人失望的是我别墅里的水疗喷射器喷出黑色颗粒、藻类、头发和碎片。我给阿米看了，阿米说“很好”。我不满意，所以告诉惠特尼，惠特尼道歉并在水疗中心使用了清洁溶液。然而这并没有解决问题。我再次告诉阿米，她再次驳回。用水清洁是选择健康疗养地的一个主要因素，所以我对不能享受水疗感到沮丧。
回到家后，我给阿米发了一封电子邮件，讲述了这一切——她没有回复。
总而言之，不幸的是，这些因素掩盖了这次静修的好处。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
