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springdeadwood
Golf course was not top of their game
Hart Ranch Golf Course的点评
点评：Issues on the front 9, GPS was not working so no yardage info available for the distance of gully/creeks, no distance markers along the fairways, which of course you don't need if you have a working GPS in the cart. There were 4 groups of 2 we had to wait on for the last 4 holes. The rough could have used a trimming. Stopping at the Club House to inform them our GPS was not working they said the company they use has been down since yesterday. Asked if they had a Marshall out since it was a Friday, they said no, I told them of the back up on the holes. We did not have a cooler on our cart, had to ask for one and then wait while he took care of customers that showed up after me, not good customer service. When you see a ball washer, use it, you may not have one on the next hole. Back 9, we took our time since we did not want to wait at the T box on each hole, since no one was monitoring the course. Asked for a discount or at least a sleeve of balls for the inconvenience and down equipment, reply was no. Blaming the company that you use for your GPS is not my problem. When I pay high dollar to play a round of golf I expect all services to be available.
翻译：前9洞出现了一些问题：GPS无法使用，因此无法获取沟渠或小溪的距离信息；球道上也没有距离标记。当然，如果车上的GPS能正常使用的话，这些标记也用不着。在最后4个洞时，我们有好几次不得不等待前方的4组双人组打完。长草区也急需修剪。我们到会所告知他们GPS坏了，对方答复说他们所使用的服务系统从昨天起就一直出现故障。当被问及因为今天是周五所以是否有值班的巡场员时，他们回答没有。我向他们说明了球洞处的拥堵情况。我们的球车上没有携带冷藏箱，不得不特意去要一个，之后还得等着，因为他要先接待在我之后来的顾客，这种服务实在糟糕。看到球具清洗机时一定要使用它，因为下一个球洞可能就没有了。在后九洞时，我们放慢了节奏，因为不想在每个球洞的发球台前等候，毕竟当时没有任何人在场监管球场。我请求给予折扣，或者至少因给我带来不便以及设备故障而赠送一盒球，但得到的回复是拒绝。把责任推给提供GPS服务的公司并不是我的问题。当我花大价钱打一场高尔夫球时，我期望所有服务都能正常提供。
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