点评:We were incredibly excited to celebrate our wedding at Vision-Hainault Forest, but unfortunately, our experience was far from ideal. From the beginning, we encountered numerous issues that significantly added to our stress.
One of the most frustrating aspects was the constant changes and inconsistencies in the venue's offerings. We were initially promised a kitchen facility, but upon arrival, we found it to be an empty space. Despite being initially included in the package, we were then charged extra for its use. Additionally, there were several back-and-forth discussions regarding catering services and other amenities, causing unnecessary confusion and anxiety.
To make matters worse, just a week before our wedding, we were informed that the venue could only accommodate 8 tables instead of the 10 we had planned for. Despite providing evidence of the previous confirmation, we were forced to compromise and hire additional staff to accommodate our guests.
While we understand that things can sometimes go wrong, the level of inconsistency and lack of communication we experienced was truly disappointing. We hope that future couples considering Vision-Hainault Forest will be aware of these potential issues and take necessary precautions to avoid similar frustrations.
翻译:我们非常兴奋能在 Vision-Hainault Forest 庆祝我们的婚礼,但不幸的是,我们的体验远非理想。从一开始,我们就遇到了许多问题,这大大增加了我们的压力。
最令人沮丧的方面之一是场地提供的服务不断变化和不一致。我们最初被承诺会提供厨房设施,但到达后,我们发现它是一个空的空间。尽管最初包含在套餐中,但我们随后被收取了额外费用。此外,关于餐饮服务和其他设施的多次来回讨论,造成了不必要的混乱和焦虑。
更糟糕的是,就在婚礼前一周,我们被告知场地只能容纳 8 张桌子,而不是我们计划的 10 张。尽管提供了先前确认的证据,但我们被迫妥协并雇用额外的工作人员来接待我们的客人。
虽然我们知道事情有时会出错,但我们经历的不一致和缺乏沟通的程度确实令人失望。我们希望未来考虑 Vision-Hainault Forest 的夫妇能够意识到这些潜在问题,并采取必要的预防措施,以避免类似的挫折。