旅行
账户
Rohit N
The customer service is very rude and misguides people
Jurasik Park Inn的点评
点评：Talked with their customer service for more information about the park, we asked if we can book at the location instead of booking online, they said yes but didn’t inform us that the offline booking would be 1000 Rupees, the price at the website was 600 Rupees. When we called again to confront them the customer service was very rude and impolite. (The first time we called them they said the park was closed for the whole month(it wasn’t they lied). They have hidden charges at the parking, we politely asked if they could keep our helmet safe until we get back( they didn’t have enough change for the parking fees when we paid for that so they said they will pay us back when we leave) we asked them precisely because now at least they would remember to pay us back when we come for the helmet, after the awful experience we left without even visiting inside the park, forget paying back the change, they had the audacity to ask us for more money for keeping the DAMN HELMET!!. If u see 4 more of these reviews that’s because 4 more people experienced it with me.
翻译：我们与他们的客服人员交谈，询问有关公园的更多信息，我们询问是否可以在现场预订，而不是在线预订，他们说可以，但没有告诉我们线下预订需要 1000 卢比，网站上的价格是 600 卢比。当我们再次打电话质问他们时，客服人员非常粗鲁无礼。 （我们第一次打电话给他们时，他们说公园关闭了整个月（不是的，他们撒谎了）。停车场有隐藏费用，我们礼貌地询问他们是否能帮我们保管头盔直到我们回来（我们付停车费时他们没有足够的零钱，所以他们说我们离开时会还钱）我们这样问正是因为现在他们至少会记得在我们来取头盔时还钱给我们，在经历了那段可怕的经历后，我们甚至都没有参观完公园就离开了，忘记还零钱吧，他们竟然厚颜无耻地要求我们要更多的钱来保管那该死的头盔！！如果您看到另外 4 条这样的评论，那是因为还有 4 个人和我一样经历了同样的事情。
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