点评:We had a terrible experience at this resort. It was our first time there and we will never be going back again. Beyond disappointing! We have been to Bass River before and enjoyed it, but thought we would try something different, bad idea! Definitely going back to Bass. We planned, drove hours, used limited paid vacation days to go to Ozark Outdoors and got there Sunday night and up Monday morning to float with sunny skies only to be told all floats were cancelled due to forecast and it was beautiful weather all day! Then Tuesday our only other chance to float was horrible weather and current thunderstorms and all floats were not cancelled! Really!?!!’ All I can get is a rain check? I’m not planning on returning. Why did I have to pay for a float trip that I was there for and weather was perfect and we just sat around at cabin since it was canceled and next day you guys were completely comfortable sending people out on float trips in storms?!?!? Other customers were just as upset if not more since they drove even further. We paid for a trip just to sit around cabin. Bar and Grill was closed entire time and manager has never responded back.
翻译:我们在这个度假村经历了一次糟糕的经历。这是我们第一次去那里,我们永远不会再回去了。太令人失望了!我们以前去过巴斯河并且很享受它,但认为我们会尝试一些不同的东西,坏主意!肯定会回到巴斯。我们计划好,开车几个小时,利用有限的带薪假期去奥扎克户外活动,周日晚上和周一早上到达那里,在晴朗的天空下漂浮,却被告知所有花车都因天气预报而取消,而且一整天都是美丽的天气!然后周二,我们唯一的漂浮机会是恶劣的天气和当前的雷暴,所有的漂浮都没有取消!真的吗!?!!’我能得到的只是一张雨支票?我不打算回来。为什么我必须支付我在那里的漂浮旅行费用,而且天气很好,我们只是坐在小屋里,因为它被取消了,第二天你们就完全放心地在暴风雨中派人去漂浮旅行了?!?! ?其他顾客也同样感到不安,甚至更多,因为他们开得更远。我们付了一次旅行的费用只是为了坐在小屋里。酒吧和烧烤店一直关门,经理从未回复。