点评:Don’t do it, just don’t. I bought the whole experience because of the rafting. The day before, it started to rain heavily, so I messaged them asking if it would be canceled. From my amateur perspective, that rain would make rafting impossible. They answered me that it would not be canceled.
In the morning, it was still raining, and they said again that it would not be canceled. However, upon arriving there, they informed me that the rafting would be canceled due to the weather. What a surprise, huh? I messaged the WhatsApp contact, and I was ghosted.
This left me with no choice to go back to the hotel, as it was 2.5 hours away. It was still heavily raining, and they were charging an additional 10 euros to provide us with rain protection. They replaced the rafting with a car ride followed by a quad ride.
I felt scammed. They could have canceled the activity earlier, which would have been completely understandable given the weather conditions. It was a waste of time, a waste of money, and left me with the feeling of being fooled.
I asked for 50% refund, it was deneid.
翻译:不要这样做,就是不要。我因为漂流而购买了整个体验。前一天,开始下大雨,所以我给他们发信息询问是否会取消。从我这个外行的角度来看,下雨会让漂流变得不可能。他们回答说不会取消。
早上,天还在下雨,他们再次表示不会取消。然而,到达那里后,他们通知我,由于天气原因,漂流将被取消。真是意外,是吧?我给 WhatsApp 联系人发了消息,结果被无视了。
这让我别无选择,只能回到酒店,因为距离酒店有 2.5 小时的路程。天还在下大雨,他们还要额外收取 10 欧元来为我们提供防雨服务。他们用汽车和四轮车代替了漂流。
我觉得被骗了。他们本可以早点取消活动,考虑到天气状况,这完全可以理解。这浪费了时间,浪费了金钱,让我有被愚弄的感觉。
我要求退款 50%,但被拒绝了。