点评:(Just to clarify, the following line is a self-created hobby, not an actual job)
*Unofficial Film Representative* (Self/Audience/Film)
(I'm the one near the front, some of you might even know me)
Recent Unlimited member (Early Sep), have been going on and off regularly since autumn 2023.
Membership/Groups - Finally said ok I can save some money and pay the 11 per month as it's a group 1 cinema (Small selection of venues but gives the best per month pricing) do NOT upgrade your unlimited (if you have it) to group 2 UNLESS you travel around frequently and have time to get value from film viewings. Group 3 is all minus leicester square and all group 4 does is add leicester square so really not worth upgrading to them.
Card - waited two weeks so far, still no card in the post which is extremely annoying as I have to use my mobile so the entire process on every single visit.
Value - If you did just two films at 5 pounds each (Monthly) your unlimited is paid for so in that regard they actually told you the truth.
Bookings - To fully test them out I booked a bunch of films (still ongoing) for Sep and Oct. There is a limit of 5 bookings but ONLY on newer entries, retro films do NOT count towards the limit cap. (They don't make this clear in the T+C's)
Website - The occasional "rare" database error message on bookings, generally clean, up to date and works when needed.
Venue - Remote, isolated and now lacks all the external amenities that helped draw people in, we have now lost Frankie and Bennys along with Cotton Kier just around the corner and this is post-pandemic. Neither has been replaced with viable options.
Car Park - Generally at least partly full, but remains LACKING cctv so you park at your own risk and no they WON'T take liability even though it's essentially on THEIR property!
Lobby - Screens 12/13/14/15 are currently closed and sealed off, at least for now. I will update this when I find out why. The screen 14/15 doors for example now have a massive Transformers One cardboard promo blocking you from even seeing the door but we all know it's there. The elevator looks like an empty shell without any usage, the opposite corner promotes unlimited but stupidly you can't sign up for it IN the cinema, instead relying on the "website only" excuse!
Staff - Hit and miss, I've seen staff and no people around, plenty of people and zero staff so you get the queues that take ages. One security guy that they don't even need. (clearly a recent summer hire) Very mixed with this.
Side Areas - Baskin Robbins gets some customers (Not a lot, just a few), but the real kick in the teeth here is the cutbacks, if you did not see it before with the removal of the cafe bar/alcohol bar on the middle floor, you will now as the entire arcade corner has been been ripped out and the section repainted green for extra tables/chairs which is plain DUMB as we already have seating in the lobby area which rarely if ever gets packed out.
I have personally been told the site not only broke even for the year but actually turned a profit for the year so they have ZERO excuse to not pay for the electric and maintenance of the arcade zone. It stinks of doing cutbacks with that and the 4 screens mentioned earlier and I will be having words with them about this.
Toilets - Has occasional issues on smells and dampness/upkeep.
Had a rather nasty fall recently from wet floor and I guarantee your shoes WILL NOT grip onto those tiles if they are damp. Better upkeep required.
Concessions - I won't lie, it can be expensive, the only thing you CANNOT bring in is hot food and let's add it here before we forget...alcohol. Anything else is fair game. So if you think hot drinks won't get through, you might want to point them back to their own terms, no way the manager will fuss over a hot drink unless they REALLY want to cause a scene. Red card status gives you the 10% discount, if you pushed through the 12 months to black card status it goes to 25%. Atm my coffee buy is just over 3 pounds per visit as I don't favour popcorn and other snacks.
Note - The Light in town also does membership BUT 1. It's more expensive per month and 2. Your discount after a year only goes from 10% to 15% and not equal to cineworld's 25% so really not worth it as 3. You don't even get premiere film viewings even though your paying more than Unlimited which DOES allow for new film viewings as proven by the Advanced screenings.
Screens - Generally clean, but the cold issue other people brought up is valid. Some of the screens do not have proper AC to keep it heated, maybe all of them. Seats are ok, not seen any ripped seating yet but I have yet to do a sweep post-film to check. No the biggest downside is that they are not very comfy, whereas the light in town has far better seats which are soft and squishy, with those flat drinks holders that they have which I prefer over the "holders" that Cineworld has which make the seat arms rigid, hard and not preferred when your trying to settle in. Note screens 7/8 also have alternate exits though I have not figured out how this is possible yet.
Note - Screens 7/8 have damage on their lower border, clearly visible during a film, requires total repair work or a complete screen replace.
Choice Of Films - Extensive, but not complete, you will see options not quite the same when checking versus The Light and Vue. Has most options at the moment except for Halloween which is Oct 31st, only for the one in town. Whereas Vue has several exceptions that only it is showing such as the LOTR films among others.
Posters - Lobby posters are all the same, no variety.
Outside each screen, the posters DO NOT reflect what your seeing, it's not even a mix of digital wall frames and normal posters. Pure lazyness on their part for not paying attention to details.
Concession free posters - Major films did not get them, other ones did, very picky on their part.
Concession limited items - The Beetlejuice items comes to mind. They underestimated demand and did not order in more. Thus giving the advantage to ebay scalpers, and that causes damage on their reliability/credibility.
Attend Screens - Ever see those small digital monitors on the walls? They are supposed to display all current films, how many booked on site vs how many booked online. Guess what? Most of them are not working. Sorry but I would like to know just how busy my film will be, you know, maybe it gets too noisy, maybe you have a phobia. They have never fixed these useful display boxes and they really should.
Conclusion - Doing cutbacks, the light in town is not.
Rarely does display pieces, the light does it way better.
Dangerous toilets, the light has better upkeeping.
4 less screens, the light closed none.
No arcade, which was it's one advantage, now it looks like a severely empty lobby.
Cold screens, the jury is out on whether the light also has the same issue.
No cafe bar/alcohol bar, a massive mistake that they won't soon forget.
Better seats needed - on this I completely agree, it need soft, fluffy seats just like the light has, including the flat drinks wood sections.
Thanks for reading, minor updates if needed and/or if they do major refurbishments inside/outside.
翻译:(只是澄清一下,下面这句话是自创的爱好,不是真正的工作)
*非官方电影代表*(自我/观众/电影)
(我是站在最前面的那个,你们中的一些人甚至可能认识我)
最近成为无限会员(9 月初),自 2023 年秋季以来一直定期进出。
会员/团体 - 终于说好的,我可以省点钱,每月支付 11 美元,因为它是第 1 组电影院(场地选择很少,但每月价格最好)不要将您的无限会员(如果有)升级到第 2 组,除非您经常四处旅行并有时间从观影中获得价值。第 3 组全部减去莱斯特广场,第 4 组全部增加莱斯特广场,所以真的不值得升级到他们。
卡 - 到目前为止等了两个星期,邮件中仍然没有卡,这非常烦人,因为我必须使用我的手机,所以每次访问都要经历整个过程。
价值 - 如果您只观看两部电影,每部 5 英镑(每月),您的无限量电影已付费,因此在这方面他们实际上告诉了您真相。
预订 - 为了全面测试它们,我预订了 9 月和 10 月的一系列电影(仍在进行中)。预订限制为 5 部,但仅限于较新的条目,复古电影不计入限制上限。(他们没有在 T+C 中明确说明这一点)
网站 - 预订时偶尔会出现“罕见”的数据库错误消息,通常很干净、最新且在需要时可用。
场地 - 偏远、孤立,现在缺乏所有有助于吸引人们的外部设施,我们现在失去了 Frankie 和 Bennys 以及拐角处的 Cotton Kier,这是大流行后的情况。两者都没有被可行的选择所取代。
停车场 - 通常至少部分满员,但仍然缺乏闭路电视,因此您自行承担停车风险,即使它基本上在他们的财产上,他们也不会承担责任!
大厅 - 12/13/14/15 号银幕目前已关闭并封闭,至少目前如此。当我找到原因时,我会更新此信息。例如,14/15 号银幕的门上现在有一个巨大的《变形金刚 1 号》纸板宣传片,挡住了你甚至看不到门,但我们都知道它就在那里。电梯看起来像一个空壳,没有任何用处,对角宣传无限量,但愚蠢的是你不能在电影院内注册,而是依靠“仅限网站”的借口!
工作人员 - 时好时坏,我见过有工作人员而没有人,很多人而没有工作人员,所以你会排队等很长时间。一个他们甚至不需要的保安。(显然是最近夏天雇的)这很混乱。
侧区 - Baskin Robbins 有一些顾客(不是很多,只有几个),但真正让人吃惊的是削减开支,如果你之前没有注意到中间楼层的咖啡吧/酒吧被拆除,现在你会看到,整个拱廊角落都被拆除了,部分区域被重新粉刷成绿色,以放置额外的桌子/椅子,这简直是愚蠢的行为,因为我们已经在大厅区域安排了座位,而且很少甚至从未挤满过。
我听说,该店不仅全年收支平衡,而且实际上全年盈利,所以他们没有理由不支付拱廊区的电费和维护费。削减开支以及前面提到的 4 个屏幕真是太糟糕了,我会就此事与他们进行讨论。
厕所 - 偶尔会出现气味和潮湿/保养问题。
最近从湿地上摔了一跤,我保证如果地板潮湿,你的鞋子不会抓住那些瓷砖。需要更好的保养。
优惠 - 我不会撒谎,它可能很贵,你唯一不能带的东西是热食,在我们忘记之前,让我们把它加在这里……酒。其他任何东西都是公平的。所以如果你认为热饮不会通过,你可能想让他们回到他们自己的条款,除非他们真的想引起骚动,否则经理不会对热饮大惊小怪。红卡状态可为您提供 10% 的折扣,如果您在 12 个月内达到黑卡状态,则可获得 25% 的折扣。目前我每次去咖啡的花费略高于 3 英镑,因为我不喜欢爆米花和其他零食。
注意 - The Light in town 也有会员制,但 1. 每月费用更高;2. 一年后的折扣仅从 10% 增加到 15%,不等于 cineworld 的 25%,所以真的不值得;3. 你甚至无法观看首映电影,即使你支付的费用超过 Unlimited,这确实允许观看新电影,这已由高级放映证明。
屏幕 - 总体上很干净,但其他人提出的寒冷问题是合理的。有些屏幕没有合适的空调来保持温度,也许所有屏幕都没有。座位还可以,还没有看到任何破损的座位,但我还没有在电影放映后进行清扫检查。不,最大的缺点是它们不太舒服,而 light in town 的座椅要好得多,柔软而柔软,他们有扁平的饮料架,我更喜欢它们,而不是 Cineworld 的“支架”,它们使座椅扶手变得坚硬,很难,当你想安顿下来时,这不是首选。注意 7/8 号屏幕也有备用出口,尽管我还没有弄清楚这是如何实现的。
注意 - 7/8 号屏幕的下边框有损坏,在放映电影时清晰可见,需要全面维修或更换整个屏幕。
电影选择 - 广泛但不完整,与 The Light 和 Vue 相比,您会看到选项不太一样。目前有大多数选项,除了 10 月 31 日的万圣节,仅限城里的一个。而 Vue 有几个例外,只有它放映,例如 LOTR 电影等。
海报 - 大厅海报都一样,没有变化。
在每个屏幕外面,海报不会反映您所看到的内容,它甚至不是数字墙框和普通海报的混合。他们纯粹是懒惰,不注意细节。
免费优惠海报 - 主要电影没有得到它们,其他电影得到了,他们非常挑剔。
特许限量商品 - 想到了 Beetlejuice 商品。他们低估了需求,没有订购更多。因此给了 eBay 黄牛党优势,这损害了他们的可靠性/可信度。
关注屏幕 - 有没有看到墙上的那些小型数字显示器?它们应该显示所有当前电影,现场预订了多少部电影,在线预订了多少部电影。猜猜怎么了?它们大多数都坏了。抱歉,但我想知道我的电影会有多忙,你知道,也许太吵了,也许你有恐惧症。他们从来没有修理过这些有用的展示箱,他们真的应该修理一下。
结论 - 削减开支,城里的灯光没有。
很少展示作品,灯光效果更好。
危险的厕所,灯光维护得更好。
少了 4 个屏幕,灯光没有关闭。
没有拱廊,这是它的一个优势,现在它看起来像一个空荡荡的大厅。
屏幕很冷,目前还不清楚灯光是否也有同样的问题。
没有咖啡吧/酒吧,这是一个巨大的错误,他们不会很快忘记。
需要更好的座位——在这一点上我完全同意,它需要柔软、蓬松的座椅,就像灯光一样,包括平坦的饮料木区。
感谢您的阅读,如果需要,可以进行小幅更新和/或如果他们对内部/外部进行重大整修。