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It wasn't a great experience after all.
Beyond Ballooning的点评
点评：5 hours return driving, 90 minutes of waiting to decide the location they gonna to, and end up with only 32 minutes of flight time at low heights for $300 per person can't be saying value for money by any means.
Firstly, during the wait at 5 am in a closed hotel, there was no food or water available. When asked if we can get some water. We were told by a senior staff just drink from the bathroom tap. He also rudely refused to let anyone grab food or water for their car, which was parked only 20 meters away. The reason was "we could leave at any minute." After he said that, another 45-minute delay was extended, but still nothing changed no one was allowed. We don't understand why this is, but not in the mood to argue with him.
As a result, we missed the sunrise, and the flight time was cut short to only 32 minutes of air time compared to their website stating 45 - 60 minutes of flight. It was also fairly low altitude the whole flight as well. We flew about a bit, like 4-5 km on that day.
BTW， Under the same weather conditions, the Aloft balloon called off all flights on that morning due to weather reasons and rescheduled the customer booking for another day. Maybe this was the right thing to do?
Firstly, during the wait at 5 am in a closed hotel, there was no food or water available. When asked if we can get some water. We were told by a senior staff just drink from the bathroom tap. He also rudely refused to let anyone grab food or water for their car, which was parked only 20 meters away. The reason was "we could leave at any minute." After he said that, another 45-minute delay was extended, but still nothing changed no one was allowed. We don't understand why this is, but not in the mood to argue with him.
As a result, we missed the sunrise, and the flight time was cut short to only 32 minutes of air time compared to their website stating 45 - 60 minutes of flight. It was also fairly low altitude the whole flight as well. We flew about a bit, like 4-5 km on that day.
BTW， Under the same weather conditions, the Aloft balloon called off all flights on that morning due to weather reasons and rescheduled the customer booking for another day. Maybe this was the right thing to do?
翻译：5小时的往返车程，90分钟的等待时间才确定目的地，最后却只有32分钟的低空飞行时间，每人300美元，这绝对谈不上物有所值。
首先，凌晨5点在一家关门的酒店里等待时，既没有食物也没有水。当我们询问是否可以喝点水时，一位高级工作人员告诉我们只能喝浴室水龙头里的水。他还粗鲁地拒绝任何人拿食物或水回停在20米外的车里，理由是“我们随时可以离开”。他说完这话后，又耽搁了45分钟，但情况依然没有改变，没有人被允许拿东西。我们不明白为什么会这样，但也没心情和他争论。
结果，我们错过了日出，飞行时间也被缩短到只有32分钟，而他们的网站上明明写着飞行时间是45-60分钟。而且整个飞行高度也相当低。那天我们飞了一小段距离，大概4-5公里吧。
顺便一提，在同样的天气条件下，Aloft热气球公司因为天气原因取消了当天上午的所有飞行，并将客户的预订改期。也许这样做是对的？
首先，凌晨5点在一家关门的酒店里等待时，既没有食物也没有水。当我们询问是否可以喝点水时，一位高级工作人员告诉我们只能喝浴室水龙头里的水。他还粗鲁地拒绝任何人拿食物或水回停在20米外的车里，理由是“我们随时可以离开”。他说完这话后，又耽搁了45分钟，但情况依然没有改变，没有人被允许拿东西。我们不明白为什么会这样，但也没心情和他争论。
结果，我们错过了日出，飞行时间也被缩短到只有32分钟，而他们的网站上明明写着飞行时间是45-60分钟。而且整个飞行高度也相当低。那天我们飞了一小段距离，大概4-5公里吧。
顺便一提，在同样的天气条件下，Aloft热气球公司因为天气原因取消了当天上午的所有飞行，并将客户的预订改期。也许这样做是对的？
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