下载App
旅行
账户
Heather L
Disappointing and Impersonal Experience – Not Worth the Stop
Antinori nel Chianti Classico的点评
点评：As avid wine enthusiasts who travel specifically to discover exceptional wines and support passionate winemakers, our visit to this winery was, unfortunately, a major letdown. From the moment we arrived, the staff came across as disinterested and unwelcoming—there was no warmth or enthusiasm, which is something we've come to deeply appreciate at other local wineries.
What really sealed our decision not to purchase was the rigid, corporate structure of the entire experience. There were no pricing incentives for larger purchases, even when we mentioned shipping wine back to the U.S.—a standard practice we've seen at many wineries that value long-term relationships with their customers. Instead, everything felt transactional and impersonal.
In contrast to the family-run wineries we've visited nearby, where you're treated like a guest and not just a number, this place felt like a tourist-processing machine. It lacked the soul and hospitality that make wine tasting memorable.
Needless to say, we took our business elsewhere—to wineries that care about their craft and their customers. If you're looking for a genuine, welcoming, and worthwhile wine experience, we recommend skipping this one.
What really sealed our decision not to purchase was the rigid, corporate structure of the entire experience. There were no pricing incentives for larger purchases, even when we mentioned shipping wine back to the U.S.—a standard practice we've seen at many wineries that value long-term relationships with their customers. Instead, everything felt transactional and impersonal.
In contrast to the family-run wineries we've visited nearby, where you're treated like a guest and not just a number, this place felt like a tourist-processing machine. It lacked the soul and hospitality that make wine tasting memorable.
Needless to say, we took our business elsewhere—to wineries that care about their craft and their customers. If you're looking for a genuine, welcoming, and worthwhile wine experience, we recommend skipping this one.
翻译：我们是一群狂热的葡萄酒爱好者，我们专程前往寻找非凡的葡萄酒，并支持充满热情的酿酒师。然而，遗憾的是，我们对这家酒庄的访问却令人大失所望。从我们抵达的那一刻起，工作人员就显得漠不关心，缺乏热情——丝毫没有温暖和热情，而这正是我们在其他当地酒庄深深体会到的。
真正让我们决定不购买这家酒庄的，是它僵硬的企业化结构。大宗购买没有任何价格优惠，即使我们提到将葡萄酒运回美国——这在许多重视与客户建立长期关系的酒庄中都很常见。相反，一切都显得交易性十足，缺乏人情味。
与我们参观过的附近那些家庭经营的酒庄相比，在那里，你会被当作客人而不是一个数字来对待，而这家酒庄则感觉像一台游客处理机。它缺乏那种让品酒体验令人难忘的灵魂和热情好客。
毋庸置疑，我们最终选择了其他地方——那些真正关心工艺和客户的酒庄。如果您正在寻找真正的、热情的、有价值的葡萄酒体验，我们建议您跳过这一步。
真正让我们决定不购买这家酒庄的，是它僵硬的企业化结构。大宗购买没有任何价格优惠，即使我们提到将葡萄酒运回美国——这在许多重视与客户建立长期关系的酒庄中都很常见。相反，一切都显得交易性十足，缺乏人情味。
与我们参观过的附近那些家庭经营的酒庄相比，在那里，你会被当作客人而不是一个数字来对待，而这家酒庄则感觉像一台游客处理机。它缺乏那种让品酒体验令人难忘的灵魂和热情好客。
毋庸置疑，我们最终选择了其他地方——那些真正关心工艺和客户的酒庄。如果您正在寻找真正的、热情的、有价值的葡萄酒体验，我们建议您跳过这一步。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
