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Aggressive behavior towards child
Sommerrodelbahn Keltenblitz的点评
点评：I was at your summer toboggan run on July 20, 2024. Departure at around 5:15 p.m.
I was there alone, or rather my wife was waiting at the valley station.
When I was waiting in line at the top of the mountain station before the descent, I (and other guests) were very surprised.
I just want to make it clear that no employee is obliged to be friendly or have endless patience with guests. I also understand that it is not easy at the end of a long day with families/children who are sure to be annoying from time to time.
However, the following behavior of your employee is completely unacceptable. A boy (around 8-10 years old) from another family sat on the toboggan seat and was strapped in by the employee. The boy was neither joking nor behaving inappropriately. He was just young and didn't know where to put his hands.
Your employee then grabbed both of the boy's arms by the wrists and pulled him so roughly to the brake/acceleration bar that I was shocked. I'll tell you honestly, if that had been my child, your employee would have had to prepare himself for something.
Regardless of this incident, it was noticeable that the other guests were visibly uncomfortable putting themselves in the hands of the employee to buckle up. Including me, a grown man. Now you can imagine what that's like for the children.
I will definitely not use your toboggan run again.
If you think that I have a sole opinion, check some of your other low-level reviews.
I was there alone, or rather my wife was waiting at the valley station.
When I was waiting in line at the top of the mountain station before the descent, I (and other guests) were very surprised.
I just want to make it clear that no employee is obliged to be friendly or have endless patience with guests. I also understand that it is not easy at the end of a long day with families/children who are sure to be annoying from time to time.
However, the following behavior of your employee is completely unacceptable. A boy (around 8-10 years old) from another family sat on the toboggan seat and was strapped in by the employee. The boy was neither joking nor behaving inappropriately. He was just young and didn't know where to put his hands.
Your employee then grabbed both of the boy's arms by the wrists and pulled him so roughly to the brake/acceleration bar that I was shocked. I'll tell you honestly, if that had been my child, your employee would have had to prepare himself for something.
Regardless of this incident, it was noticeable that the other guests were visibly uncomfortable putting themselves in the hands of the employee to buckle up. Including me, a grown man. Now you can imagine what that's like for the children.
I will definitely not use your toboggan run again.
If you think that I have a sole opinion, check some of your other low-level reviews.
翻译：我于 2024 年 7 月 20 日参加了您的夏季雪橇滑道。下午 5:15 左右出发。
我一个人在那里，或者说我的妻子在山谷站等着。
当我在山站顶部排队等待下山时，我（和其他客人）感到非常惊讶。
我只想澄清一点，没有员工有义务对客人友好或有无限的耐心。我也明白，在漫长的一天结束时，与家人/孩子在一起并不容易，他们肯定会时不时地烦人。
但是，您的员工的以下行为是完全不可接受的。另一个家庭的一个男孩（大约 8-10 岁）坐在雪橇座椅上，被员工绑住。这个男孩既不是在开玩笑，也不是行为不当。他只是年纪小，不知道把手放在哪里。
然后，您的员工抓住男孩的双臂，粗暴地将他拉到刹车/加速杆上，这让我很震惊。我老实告诉你，如果那是我的孩子，您的员工就得做好准备了。
不管这件事如何，很明显，其他客人都不愿意把自己交到员工手中系好安全带。包括我，一个成年人。现在你可以想象孩子们会是什么感觉。
我绝对不会再使用你的雪橇滑道了。
如果你认为我的观点是独一无二的，请查看你的其他一些低级评论。
我一个人在那里，或者说我的妻子在山谷站等着。
当我在山站顶部排队等待下山时，我（和其他客人）感到非常惊讶。
我只想澄清一点，没有员工有义务对客人友好或有无限的耐心。我也明白，在漫长的一天结束时，与家人/孩子在一起并不容易，他们肯定会时不时地烦人。
但是，您的员工的以下行为是完全不可接受的。另一个家庭的一个男孩（大约 8-10 岁）坐在雪橇座椅上，被员工绑住。这个男孩既不是在开玩笑，也不是行为不当。他只是年纪小，不知道把手放在哪里。
然后，您的员工抓住男孩的双臂，粗暴地将他拉到刹车/加速杆上，这让我很震惊。我老实告诉你，如果那是我的孩子，您的员工就得做好准备了。
不管这件事如何，很明显，其他客人都不愿意把自己交到员工手中系好安全带。包括我，一个成年人。现在你可以想象孩子们会是什么感觉。
我绝对不会再使用你的雪橇滑道了。
如果你认为我的观点是独一无二的，请查看你的其他一些低级评论。
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