点评:I had a very disappointing shopping experience at the Mona store in Skopje City Mall on Wednesday, May 8th. Despite arriving at 18:40, well before closing, I was immediately told I only had four minutes to shop. While I was looking for the product I wanted to buy, the staff member rushed me, counting down the minutes aloud. I quickly chose the product and wanted to make a quick purchase but when I asked for the price, she responded that I had two minutes remaining. Frustrated by the unnecessary pressure, I left without buying the wallet I had traveled specifically to purchase. This seems to be a recurring issue, as I've noticed similar complaints about rushed service in other reviews. As a loyal customer, I found this treatment both unexpected and unacceptable. I have emailed my complaint and also messaged them on Viber, but they did not respond to my email and left me on seen on Viber, showing no concern to even respond.
翻译:5 月 8 日星期三,我在斯科普里城市购物中心的 Mona 商店购物时,体验非常令人失望。尽管我在 18:40 到达,远在关门之前,但我还是立即被告知我只有四分钟的购物时间。当我在寻找想要购买的商品时,工作人员催促我,大声倒数时间。我快速选择了商品并想快速购买,但当我询问价格时,她回答说我还有两分钟的时间。由于不必要的压力,我没有买下我特意前来购买的钱包就离开了。这似乎是一个反复出现的问题,因为我注意到其他评论中也有类似的关于匆忙服务的投诉。作为一名忠实的客户,我发现这种待遇既出乎意料又令人无法接受。我通过电子邮件发送了投诉,也在 Viber 上发了消息,但他们没有回复我的电子邮件,在 Viber 上只显示我已看到,甚至没有表现出任何回应的意愿。