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OzJohnno
A Very Disappointing Journey
Spirit of the Outback的点评
点评：The wife and I recently took a trip on this train from Brisbane to Longreach and it turned out to be nothing like we thought it would be. It all started when as departure time got close and there was no train at Platform 10 that it was obvious there was something wrong.
We got underway 2 hrs late and were advised that the exhaust fan in the kitchen was broken and there would be no prepared meals for sleeper car customers. Not a great start.
There were meals available for purchase and we were advised to purchase what we wanted and QR would reimburse us. This is what we did and although they were of reasonable quality they were not the sit down meals we were looking forward to.
Now this is an old train and I’m sorry to say that internal maintenance must not be high on the list of priorities. Contributor Speegal wrote in August 2026; “The toilet in our carriage D had no hand dryer or paper towels.” This was what we found too and also reported that to staff. He also wrote; “The intercom/speaker in our room did not work.” And this too was still inoperative and it too was reported to staff. That’s just poor maintenance. We never made up any time and arrived in Longreach around 2 hours late.
It's very hard to get in and out of your room after the bed is made but we knew this in advance. This experience was mitigated by the good price we paid and the partial refund we received later. The staff onboard worked very hard to keep everyone happy and should be commended for their efforts but QR need to upgrade this service if it expects it to be viable in the future. We won't be using this train again.
We got underway 2 hrs late and were advised that the exhaust fan in the kitchen was broken and there would be no prepared meals for sleeper car customers. Not a great start.
There were meals available for purchase and we were advised to purchase what we wanted and QR would reimburse us. This is what we did and although they were of reasonable quality they were not the sit down meals we were looking forward to.
Now this is an old train and I’m sorry to say that internal maintenance must not be high on the list of priorities. Contributor Speegal wrote in August 2026; “The toilet in our carriage D had no hand dryer or paper towels.” This was what we found too and also reported that to staff. He also wrote; “The intercom/speaker in our room did not work.” And this too was still inoperative and it too was reported to staff. That’s just poor maintenance. We never made up any time and arrived in Longreach around 2 hours late.
It's very hard to get in and out of your room after the bed is made but we knew this in advance. This experience was mitigated by the good price we paid and the partial refund we received later. The staff onboard worked very hard to keep everyone happy and should be commended for their efforts but QR need to upgrade this service if it expects it to be viable in the future. We won't be using this train again.
翻译：我和妻子最近乘坐这趟列车从布里斯班前往朗里奇，结果情况完全出乎我们的意料。事情的开端是：发车时间快到了，但10号站台上却不见列车踪影，显然出了什么问题。
列车晚点了2个小时才出发，我们还被告知厨房的排风扇坏了，因此卧铺车厢的乘客将无法得到预先准备好的餐食。这可真是个糟糕的开端啊。列车上提供可购买的餐食，我们被建议按需购买，之后QR会为我们报销费用。我们照做了。虽然那些餐食的质量还算可以，但并非我们期待的那种需要坐下来享用的正餐。
这列火车年代已久，很遗憾地说，内部维护工作显然并未被列为优先事项。投稿人Speegal在2026年8月写道：“我们乘坐的D车厢里，厕所内既没有干手器也没有纸巾。”“我们也发现了同样的问题，并已将情况告知工作人员。他还写道：‘我们房间里的对讲机/扬声器无法使用。’事实上，那个对讲机/扬声器仍然无法使用，我们同样也向工作人员汇报了这一情况。这明显是维护工作不到位。我们没能补回失去的时间，最终抵达朗里奇时晚了大约2小时。
床铺整理好之后，进出房间就变得非常困难，不过我们事先就知道这一点。所幸我们支付了合理的价格，后来还获得了部分退款，这才多少缓解了这次不愉快的体验。列车上的工作人员竭尽全力让每位乘客都感到满意，他们的付出值得称赞。不过，如果卡塔尔铁路希望这项服务未来能持续运营下去，就必须对其进行升级改进。我们不会再乘坐这趟列车了。
列车晚点了2个小时才出发，我们还被告知厨房的排风扇坏了，因此卧铺车厢的乘客将无法得到预先准备好的餐食。这可真是个糟糕的开端啊。列车上提供可购买的餐食，我们被建议按需购买，之后QR会为我们报销费用。我们照做了。虽然那些餐食的质量还算可以，但并非我们期待的那种需要坐下来享用的正餐。
这列火车年代已久，很遗憾地说，内部维护工作显然并未被列为优先事项。投稿人Speegal在2026年8月写道：“我们乘坐的D车厢里，厕所内既没有干手器也没有纸巾。”“我们也发现了同样的问题，并已将情况告知工作人员。他还写道：‘我们房间里的对讲机/扬声器无法使用。’事实上，那个对讲机/扬声器仍然无法使用，我们同样也向工作人员汇报了这一情况。这明显是维护工作不到位。我们没能补回失去的时间，最终抵达朗里奇时晚了大约2小时。
床铺整理好之后，进出房间就变得非常困难，不过我们事先就知道这一点。所幸我们支付了合理的价格，后来还获得了部分退款，这才多少缓解了这次不愉快的体验。列车上的工作人员竭尽全力让每位乘客都感到满意，他们的付出值得称赞。不过，如果卡塔尔铁路希望这项服务未来能持续运营下去，就必须对其进行升级改进。我们不会再乘坐这趟列车了。
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