点评:This review is for ordering from the website. Terrible customer service. Our family has been ordering for over 30 years the large Christmas Tin. This year they discontinued the one we purchased for all these years. Anyway they had a new one to replace it. Purchased it. I knew it came with four 4oz bags. I didn’t open it when it was delivered, I brought as a hostess gift like I always did. When hostess opened it the tin was so Hugh with no divider with these four little bags, I was beyond myself. It looked ridiculous. I boxed everything back up and called to voice my complaints. Wanted them to pay for shipping back and credit my account . Their website says 100% customer service. Not! The picture of item is so deceiving. Didn’t look like anything I got. Customer service was so rude. The rudest company I’ve ever dealt with. I’m done with company. Terrible way to end a 30+ year relationship because of a employee,
翻译:这条评论是关于在他们网站订购商品的。客服服务糟透了。我们家订购他们家的大号圣诞铁盒已经超过30年了。今年他们停产了我们多年来一直购买的那款。不过他们推出了一款新的替代品。我买了。我知道它里面会装四袋4盎司的小包装。送货的时候我没打开,像往常一样把它作为伴手礼送给了女主人。女主人打开后发现铁盒太大了,里面没有隔板,只有这四袋小包装,我简直无语了。看起来太滑稽了。我把所有东西都装回盒子里,打电话投诉。我要求他们承担退货运费并把钱退到我的账户。他们的网站上说100%顾客至上。真是胡扯!商品图片太具有欺骗性了。我收到的实物和图片完全不一样。客服态度极其恶劣。这是我遇到过的最无礼的公司。我以后再也不会跟他们合作了。因为一个员工就结束一段超过30年的合作关系,真是太糟糕了。