点评:I was totally fed up with my experience to this PYO strawberry and Raspberry "farm" earlier today. When we arrived we were told by the man supervising the area for strawberries that the season had been great earlier when the good weather was here, Today you'll need to be satisfied with the smaller fruit. After about 45 minutes (it was raining quite a bit and true enough the fruit was mostly small berries so we went to find raspberries and get a coffee and some food. After finding some disappointing raspberries (again mostly small and not great quality) we went to the cafe!
However - some people returning from their pick to pay for the PYO had baskets with lovely large and great looking strawbs. I asked them where they had been picking to find these and the reply was - "down there" pointing to an area of the picking fields where there were no "lanes" open when we had arrived and been directed elsewhere - and added "they opened up a new area about half an hour ago!".
I asked to speak to the manager but was told he had just gone off somewhere and was eventually directed to one of the young staff working in the pay / cafe area. I explained and asked if I could go and pick some "new berries" as I was disappointed with the ones we had been allowed access to - and had already paid for. He said he would phone the manager and ask advice. He came back and informed me the answer was "Of course you can go pick some more - but you will have to pay again"!
I tried to explain this was totally unfair and all the available areas should be made available to all those arriving - but while the young employee agreed he said my request was not possible.
Unfair and so disappointing - paying for picking and then paying for inferior quality berries when other later arrivals got access to much better fruit! Will not be going back again.
翻译:今天早些时候,我完全受够了在这家PYO草莓和覆盆子“农场”的经历。我们到达时,负责草莓种植的工作人员告诉我们,之前天气好的时候,草莓季的果实就很好了。今天,你只能满足于那些个头较小的草莓了。大约45分钟后(雨下得很大,而且水果确实大多是小浆果),我们去找覆盆子,喝了杯咖啡,吃了点东西。在找到一些令人失望的覆盆子(同样大多很小,质量也不好)后,我们去了咖啡馆!
然而,有些人从采摘地回来,拿着篮子,篮子里装着又大又漂亮的草莓,非常漂亮。我问他们在哪里采摘的,他们回答说:“在那里”,指着采摘地里的一个区域,我们来的时候那里没有开放的“通道”,我们被引导到其他地方——并补充说“他们大约半小时前开辟了一个新区域!”
我要求和经理谈话,但被告知他刚去别处,最后被引导到付费/咖啡馆区域的一位年轻工作人员那里。我解释说,我问我是否可以去摘一些“新浆果”,因为我对之前允许我们采摘的、而且已经付过钱的浆果感到失望。他说他会打电话给经理征求意见。他回来后告诉我对我而言,答案是“当然可以再去摘一些——但你得再付钱!”
我试图解释这完全不公平,所有可用的区域都应该开放给所有到达的人——但这位年轻员工虽然表示同意,却说我的要求无法实现。
这太不公平了,太令人失望了——付了钱采摘,结果却买到了质量较差的浆果,而其他后来的人却能吃到质量好得多的浆果!以后再也不会去了。