点评:The estate is beautiful, the history is interesting, the facilities are good, the staff in the cafe, reception and shop were polite and helpful and of course the owls are impressive. It would have been an all round great experience and I would have given 5 stars if it wasn't for one unfortunate member of staff.
I'm referring to the purple haired woman who facilitated the flying display. I've worked in the public attraction/ tour guide industry at a senior level for years and her character/ attitude was horrible and obnoxious. She presented the whole talk in a monotone sarcastic sounding voice and acted like an arrogant condescending attention seeker on a power trip.
We arrived very slightly late, the door had literally just closed, the other staff members were happy to sell us tickets and let us in but we were met with a disapproving glare and a shake of the head from her majesty, we didn't exactly feel welcome. Then to add insult to injury she made a point of announcing across a crowded room that "the late comers were disruptive" which was obviously directed at us and very unnecessary and humiliating, for the record, I think she was the only person that saw us quietly sneak in the room and on to the back bench, causing no disruption.
So yeah an otherwise lovely experience tainted by a spoiled brat who really needs to get over herself and learn some social skills, needless to say we left her talk early as we couldn't stand the sound of her nasal snide tones, it was like someone drawing their nails down a blackboard.
翻译:庄园很美,历史很有趣,设施也很好,咖啡馆、前台和商店的员工都很有礼貌,乐于助人,当然,猫头鹰也令人印象深刻。如果不是因为一位不太好的工作人员,这本来会是一次非常棒的体验,我一定会给五星好评。
我指的是那位负责飞行表演的紫发女士。我在公共景点/导游行业担任高级职位多年,她的人品/态度糟糕透顶,令人讨厌。她用一种单调、讽刺的语气讲述整个演讲,表现得像一个傲慢自大、权倾朝野、喜欢炫耀的人。
我们到得有点晚,门刚关上,其他工作人员很乐意卖票给我们,让我们进去,但女王陛下却用不赞同的眼神看着我们,摇了摇头,我们感觉不太受欢迎。更糟糕的是,她特意在拥挤的房间里大声宣布“迟到的人扰乱秩序”,这显然是针对我们,非常不必要,而且令人感到羞辱。顺便说一句,我记得她是唯一一个看到我们悄悄溜进房间,坐到后排座位上,没有造成任何扰乱的人。
所以,是的,这原本美好的经历被一个被宠坏的孩子玷污了,她真的需要克服自己,学习一些社交技巧。不用说,我们早早地离开了她的演讲,因为我们受不了她那带有鼻音的、尖刻的语气,就像有人在黑板上划指甲一样。