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Hichem B
Urgent Concern: Mistreatment of Butterflies at Entopia Penang
蟲鳴大地的点评
点评：Dear Entopia Management / Department of Wildlife and National Parks,
I am writing to express my deep disappointment and serious concern following my recent visit to Entopia Penang. What I witnessed was completely unacceptable and deeply troubling.
Visitors were openly crushing butterflies with their hands and children were forcefully grabbing butterflies. In fact, I personally saw three butterflies killed right in front of us.
Even more shocking: we informed both the front desk and security staff FOUR separate times, yet nobody reacted. This lack of action was extremely frustrating. We ended up stepping in ourselves to stop some of this unacceptable behavior — but this is not our job. We came to visit and enjoy the experience, not to replace your staff in protecting the very creatures your facility is supposed to safeguard.
As a sanctuary that claims to protect and educate about butterflies, this situation is intolerable. I strongly urge immediate action:
Active supervision by staff in all butterfly areas.
Immediate intervention when visitors mishandle or harm insects.
Clear signage and strict rules prohibiting touching or harming butterflies.
Proper staff training to ensure incidents are handled on the spot.
If these issues are not addressed, Entopia risks losing public trust and credibility as a responsible institution.
I hope you treat this matter with urgency and seriousness, and I look forward to hearing what corrective actions will be taken.
Sincerely,
I am writing to express my deep disappointment and serious concern following my recent visit to Entopia Penang. What I witnessed was completely unacceptable and deeply troubling.
Visitors were openly crushing butterflies with their hands and children were forcefully grabbing butterflies. In fact, I personally saw three butterflies killed right in front of us.
Even more shocking: we informed both the front desk and security staff FOUR separate times, yet nobody reacted. This lack of action was extremely frustrating. We ended up stepping in ourselves to stop some of this unacceptable behavior — but this is not our job. We came to visit and enjoy the experience, not to replace your staff in protecting the very creatures your facility is supposed to safeguard.
As a sanctuary that claims to protect and educate about butterflies, this situation is intolerable. I strongly urge immediate action:
Active supervision by staff in all butterfly areas.
Immediate intervention when visitors mishandle or harm insects.
Clear signage and strict rules prohibiting touching or harming butterflies.
Proper staff training to ensure incidents are handled on the spot.
If these issues are not addressed, Entopia risks losing public trust and credibility as a responsible institution.
I hope you treat this matter with urgency and seriousness, and I look forward to hearing what corrective actions will be taken.
Sincerely,
翻译：尊敬的Entopia管理部门/野生动物和国家公园部：
我写这封信是为了表达我最近访问槟城Entopia后的深切失望和严重关切。我所目睹的景象完全不可接受，令人深感不安。
游客们公然用手捏蝴蝶，孩子们则强行抓蝴蝶。事实上，我亲眼目睹了三只蝴蝶在我们面前被杀死。
更令人震惊的是：我们四次通知前台和保安人员，但无人响应。这种缺乏行动的情况令人非常沮丧。我们最终不得不亲自出面阻止一些不可接受的行为——但这不是我们的职责。我们来参观并享受体验，而不是代替你们的员工保护你们机构本应保护的生物。
作为一个声称保护和普及蝴蝶知识的保护区，这种情况令人无法容忍。我强烈敦促立即采取行动：
所有蝴蝶区域的工作人员必须积极监督。
当游客不当处理或伤害昆虫时，立即进行干预。
设置清晰的标识并严格规定，禁止触摸或伤害蝴蝶。
对员工进行适当的培训，确保事件现场处理。
如果这些问题得不到解决，Entopia 将面临失去公众信任和作为负责任机构的信誉的风险。
我希望您能紧急认真地处理此事，并期待了解将采取哪些纠正措施。
此致
我写这封信是为了表达我最近访问槟城Entopia后的深切失望和严重关切。我所目睹的景象完全不可接受，令人深感不安。
游客们公然用手捏蝴蝶，孩子们则强行抓蝴蝶。事实上，我亲眼目睹了三只蝴蝶在我们面前被杀死。
更令人震惊的是：我们四次通知前台和保安人员，但无人响应。这种缺乏行动的情况令人非常沮丧。我们最终不得不亲自出面阻止一些不可接受的行为——但这不是我们的职责。我们来参观并享受体验，而不是代替你们的员工保护你们机构本应保护的生物。
作为一个声称保护和普及蝴蝶知识的保护区，这种情况令人无法容忍。我强烈敦促立即采取行动：
所有蝴蝶区域的工作人员必须积极监督。
当游客不当处理或伤害昆虫时，立即进行干预。
设置清晰的标识并严格规定，禁止触摸或伤害蝴蝶。
对员工进行适当的培训，确保事件现场处理。
如果这些问题得不到解决，Entopia 将面临失去公众信任和作为负责任机构的信誉的风险。
我希望您能紧急认真地处理此事，并期待了解将采取哪些纠正措施。
此致
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