点评:I want to start by saying that there are some incredibly nice people working at PalmerSport, and up until one particular incident, today was on track to be a genuinely amazing experience.
I’ve recently run into some serious health complications which are going to have lifelong consequences, and this has had a pretty devastating effect on my mental health. I’ve become extremely withdrawn, struggle to get out of bed some days and have made some fairly terrible life choices along the way.
Today was actually one of the first things in a long time that I had properly looked forward to.
Unfortunately, I made the apparently catastrophic decision to wear a T-shirt which I’ll happily admit was at the absolute far end of dark humour. It was offensive — that was quite literally the joke. I completely understand somebody finding it distasteful. Had a member of staff simply taken me aside and said, “Mate, we can’t have you wearing that here, could you change or cover it up?”, I would have done so without argument.
Instead, I found myself surrounded by several members of the team who aggressively berated me and spoke to me in a way that made me feel like some sort of horrible human being. It was humiliating and wildly disproportionate to the situation.
The timing was particularly brilliant because seconds later I was expected to climb into a seriously fast race car and concentrate on driving it around a track.
I was then made to wear an old racing suit that absolutely stank. So after being made to feel like some sort of social deviant over a T-shirt, I was effectively paraded around dressed like a recently processed inmate before being strapped into a race car.
Unsurprisingly, I wasn’t exactly in the ideal headspace. While driving, I became extremely upset and asked to return to the pits. I was so embarrassed by the situation that rather than staying for lunch or completing the rest of a day I’d genuinely been excited about, I got into my own car and went home.
I didn’t demand a refund, cause an argument or make a scene. I simply left. I think being willing to walk away from the majority of an expensive experience says enough about how uncomfortable and upset I felt.
What makes this such a shame is that several members of the team were absolutely fantastic. The facilities and cars are incredible and, without this incident, I suspect I would be writing a five-star review.
If my T-shirt wasn’t acceptable, fine. Tell me. Ask me to change it. I’m an adult and would have done so without argument. What you don’t need to do is surround someone, aggressively lecture them and humiliate them immediately before putting them behind the wheel of a high-performance race car.
I’m not writing this to discourage anyone from visiting PalmerSport. Most of the people I met were brilliant and I completely understand why the place is so highly regarded. I genuinely hope management looks at what happened and considers whether it could have been handled with a little more discretion and basic human decency.
You never really know what somebody is going through. Had somebody simply taken me aside and politely asked me to change my T-shirt, this review wouldn’t exist and I would probably be writing about what an incredible day I’d had instead.
A real shame, because most of the people I met there deserved a much better review than the behaviour of a few of their colleagues has allowed me to give
翻译:首先我想说,PalmerSport有很多非常友善的好人。在发生今天这起事件之前,整个体验本应是一次真正棒到极点的经历。
最近我遇到了一些严重的健康问题,这些问题将对我产生终身影响,也给我的心理健康带来了极大的负面影响。我现在变得极其孤僻,有时候连床都起不来,还做出了一些相当糟糕的人生决定。今天其实是许久以来我真正满怀期待的一天。
可惜,我做了一个堪称“灾难性”的决定——穿了一件T恤。我得承认,上面的图案属于那种极端黑色幽默的范畴。它确实带有冒犯性——事实上,这正是笑话的所在。我完全理解有人会觉得它令人反感。如果当时有工作人员把我叫到一边,对我说:“兄弟,我们不能允许你穿这个进来,能换一件或者把图案遮起来吗?”我本会毫无异议地照做。
然而,我发现自己被几个团队成员围住,他们恶言相向,说话的语气让我觉得自己像个极其恶劣的人。那种羞辱感简直与事情的严重程度完全不成比例。
时机也选得“恰到好处”——几秒钟后,我就得钻进一辆速度极快的赛车里,全神贯注地驾驶它绕赛道行驶。随后,他们让我穿上一套破旧不堪且臭气熏天的赛车服。在因为一件T恤就被当成社会异类对待之后,我简直就像个刚被收押的囚犯一般被带着四处展示,最后才被绑进赛车里。
不出所料,我的心理状态算不上理想。驾驶过程中我变得极度心烦意乱,于是请求返回维修区。我当时尴尬到极点,以至于没能留下吃午饭,也没能完成原本满怀期待要完成的当日行程。我直接开车回家了。
我没有要求退款,也没有争吵或大闹一场,只是离开了。我觉得,愿意放弃大半场价格不菲的活动,这一行为本身就足以说明我当时有多不自在、有多心烦了。
最可惜的是,团队里有几位成员真的表现得非常出色。这里的设施和赛车简直棒极了。要不是发生了这件事,我估计会写下五星好评呢。
如果我的T恤不合规定,那也行。直接告诉我吧,让我换掉也行。我是个成年人,肯定会毫无怨言地照做。但你们绝对不该做的就是:围住一个人,气势汹汹地训斥他们、让他们蒙羞,然后马上就让他们去驾驶高性能赛车。
我写这些并不是为了劝阻任何人去PalmerSport游玩。我遇到的大多数人都非常优秀,我完全理解为什么这个地方备受赞誉。我真心希望管理层能认真审视所发生的一切,并思考是否本可以以更加谨慎且符合基本人性礼仪的方式来处理此事。
你永远无法真正了解别人正在经历什么。如果当时有人把我叫到一边,礼貌地请我换掉T恤,就不会有这篇评论了,而我可能反而会写下这一天有多么美好呢。真是可惜,因为我在那里遇到的大多数人都应得到更好的评价,只可惜他们当中少数人的行为让我无法给出这样的评价。